Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Sanitary Napkins

Aisle International

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Sanitary Napkins.

About

About This Business

Products and Services

This company is a manufacturer and retailer of washable cloth menstrual pads, period underwear, and menstrual cups.

Years in Business: 24

Business Details

BBB File Opened:
10/11/2008
Business Started:
12/12/2000
Business Incorporated:
12/12/2000
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
Lunapads International Products Ltd.
Business Management:
Suzanne Siemens, CEO

Additional Contact Information

Principal Contacts
Suzanne Siemens, CEO
Customer Contacts
Suzanne Siemens, CEO
Fax numbers
Primary Fax: (888) 841-6321
Additional Phone Numbers
Other Phone: (888) 590-2299

Additional Information

Refund and Exchange Policy
Please refer to our Customer Satisfaction Policy before returning products to us for exchange or refund, and include a completed copy of our Product Return Form with every return you wish to make. Items mailed back without a form may take additional time to be processed.

When returning products, please send them via regular mail: surface/ground rate (we will not accept returns by courier) to Lunapads at 3433 Commercial Street, Vancouver BC, V5N 4E8.

Original shipping charges are non-refundable. Refunds or credit for mailing costs associated with returns and exchanges are not made unless it is as a result of our error (i.e. we sent you the wrong product/not what you ordered or defective merchandise). As stated in our Customer Satisfaction Policy, we do not honor returns or refunds on Clearance items or The DivaCup.

If you are returning products from outside of Canada, please complete customs stickers or documents as follows: "Goods returning to Canada - $0 value." Please do not indicate a dollar value as we will be erroneously charged tax by Canada customs.

If you have any questions about the status or eligibility of your return or exchange, please email us at [email protected].

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.