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Business Profile

Real Estate Development

PCI Developments Corp.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/02/2024

    Type:Billing Issues
    Status:
    ResolvedMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was a customer or tenant of Apartment #*** at *********************************************. **. V6E 1A3 with Landlord PCI Developments Corp or ********** ***.My wife and I have recently moved out on January 31st, ****.We submitted an early notice in December 2023 to leave the unit by January 31st, ****. We have left the unit clean and inspected it with the property manager (see attachment for inspection and delivery). However, the Admin from ********** *** has charged us for February on February 1st, ****, with the concept of rent, even though we do not live there anymore.I have requested to ********** *** the February 1st, ****, rent charge to be returned as soon as possible as they made this mistake internally. PCI mentioned their accounting team needs internal approval and it will take longer than expected. As of today, PCI or **** (property manager) has not provided a compromise delivery date for my money refund.The amount to be returned to me is CAD ******** plus any interest rate. See the charge of February **** attachment. Complaint to: PCI Developments Corp. or business name ********** *** Address:******************************************************************* Property Manager, ****: ************ Please have them do an EFT transfer directly to my bank account for the $******** plus any interest rate.Also pending is my rent deposit of $2,350 can be delivered by cheque to my current address 417 ********************************. V3T 0M8. The inspection form from Jan 31, ****, is also attached. Please let me know if you have any questions. Thank you for your support!******************************************** ************

    Customer Answer

    Date: 07/02/2024

    The consumer contacted BBB and stated the complaint has been resolved.

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