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Find a Location

Prenuvo has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Prenuvo

      1371 W Broadway Vancouver, BC V6H 1G9

    Business ProfileforPrenuvo

    Medical Imaging

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1371 W Broadway, Vancouver, BC V6H 1G9
    BBB File Opened:
    3/5/2021
    Contact Information

    Customer Contact

    • Handler
    Additional Contact Information

    Fax Numbers

    • (604) 245-0236
      Other Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/03/2024

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    I heard about the prenuvo scan and called to get information. They were more than happy to give me all the explanation and constantly were in contact with me for booking the scan which was $2500. Half paid prior to scan, the other half paid at time of scan. Because I already have cancer they gave me a $300 discount. They told me that I would receive the disc to give to my doctors to look at. Well, the first disc wad corrupted, then asked for another which was sent overnight and the radiologist was unable to load that disc. I called again and asked to send a clear disc for the doctors to look at. Because now, my doctors are saying let's do our own test to be sure of what their report was showing. Nodules here and there. When I had my CT scans in *********, nothing was showing that they claimed was there, but still not one doctor could confirm what was on their disc. I called and asked for a refund. I spoke with *********************** and told him about the issue. I sent emails starting on 1/16/24, my scan was 10/14/2023. No response. When I call they do not answer the phone. I had to block my number for him to pick up and he told me ***** was handling the issue and I would hear from her. As to date, no correspondence. Again, they will not answer the phone. I think this is just a scam to get your money and give you false information about your health. All my doctors are upset because they can't see their scan to confirm what their report states. Please, this business just wants your money and once they get it they will not bother with you again! I hope there is something you can do to stop this from happening to others. I'm a disabled senior living on a small pension and social security. **** **** * *** ** ****** *** ***** ******* ** *** **** **** ***** *** *** ****** ** ** **** *** **** ***** **** ******* 

    Customer Reviews

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