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Business Profile

Internet Marketing Services

Wishpond Technologies Ltd.

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

3.29/5 stars

Average of 31 Customer Reviews

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Review Details

  • Review fromShelly K

    Date: 11/10/2022

    1 star
    They literally told me the website was "perfect" for SEO and email marketing and after I paid $$$$$$ , they said they can't work with a word-press site and offered to re-design the site instead.
    I said I don't want them to re-design the site - I want a refund. But they are refusing. LoL how dishonest and wrong is that?!!!
    No one to speak with, this company is....... %*#$@)*@(@$(*@)@..... ** ***** ***** ***** *** * **** *** * *** **** * *** *** **** ********** *** ******** *************. They are a ****, they are *********, they appear well but their design is GENERIC & MEDIOCRE - best go hire a high schooler !

    Wishpond Technologies Ltd.

    Date: 18/10/2022

    Hello ******,
    Thank you for your feedback.
    As the marketing process is consultative, we strive to create the best possible outcome for our marketing efforts. This includes an in-depth website and SEO health assessment. Ultimately, the success of your marketing campaigns are determined not only by our efforts, but by the user experience on your website as well.
    All the design work is based on your website and current aesthetic, as well as additional graphics you provide to us for use. It is protocol for us to share designs for approval before we go live, and we are always happy to revisit them with the creative team should there be any issue.
    Both parties have entered into an agreement per the signed Statement of Work, and we are trying to work within that commitment to find a way forward.
    We are still happy to deliver the agreed upon services, and our representatives have engaged with you to try and resolve your issue.
    We recommend that you continue to communicate through those channels to work towards a resolution.

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