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Find a Location

Bench Accounting has 1 locations, listed below.

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    Business ProfileforBench Accounting

    Bookkeeping Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    6 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    545 Robson St, Vancouver, BC V6B 2B7
    BBB File Opened:
    1/4/2015
    Years in Business:
    14
    Business Started:
    1/1/2010
    Type of Entity:
    Corporation
    Additional Contact Information

    Email Addresses

    Customer Complaints

    8 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/02/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Bench accounting has provided me ********** financial statements that they refuse to fix. ******* no longer accepts work from Bench because of their tendency to craft ********** financials. ******* is going to charge me $2,000 to fix what bench did and I either want Bench to fix their ********** numbers or pay ******* the $2,000 to fix bench's ********** numbers. My cpa refuses to file a tax return with ********** numbers and I refuse to file a tax return with ********** numbers. But bench keeps telling me to file a tax return with ********** numbers.
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    Customer Reviews

    4 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Nick G

    1 star

    04/04/2024

    Oh, Bench, where do I begin? Our journey together has been like a rollercoaster designed by a clown full of unexpected twists, turns, and a few too many pies in the face. From the magical year of 2020, we embarked on an adventure, not knowing it would turn into a saga worthy of its own sitcom. Our point of contact changed more often than a chameleon in a disco, each time promising a smooth transition that felt more like a game of hot potato. The nuances and complexities of our account were supposed to be handled with care, yet they were tossed around like a salad, leading to a delightful mix of confusion and misplaced assumptions. Let's not forget the enchanting dance of communication with our main Bench point of contact, our very own guide through this nightmare. Their performances were nothing short of spectacular, a blend of confusion, misinformation, and the occasional contradiction. It was like watching a mime trying to explain quantum physics utterly baffling but strangely captivating. If you like jokes, you should hear the one were they cancel tax fillings the week before they are due after months of working with their team to get everything reviewed and ready for filing. Their solution, leave your business hanging and waiting for updates and promises that never seem to come all while collecting their monthly ******** and service fees but never actually providing the contracted services. Use Bench if you like your accounting services like a rollercoaster without the thrill, a puzzle without a solution.

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