Reviews

Review Details

• Review fromJalal A

  Date: 23/06/2025

  1 star
  I can resonate same disappointment about credit check. How does this company do credit check while there is no guarantee they would have the vehicle customer wants. This is another way of putting pressure on customer, as one review below says he worked with them just because already hit with credit check.

• Review fromSarah S

  Date: 22/12/2024

  1 star
  Very dishonest practics going on with this Conpany...Vehicle worth $10 000 to $11 000,are offering me $2700.00 Vehicle is almost in showroom condition, and lower kilometers on it aswell...Canada drives should be shut down completely....Crooks, Swindlers, and thefts....

  Canada Drives Ltd

  Date: 07/01/2025

  Dear *****,

  We regret to hear about your recent experience with us. Our appraisal engine provides an initial estimated value for a vehicle then once in contact with the customer, our agents go into more detail reviewing the vehicle's condition and confirm a price that they expect they can transact on the vehicle. This process takes into consideration any new information learned about the vehicle, as well as additional research we complete on market conditions for that specific vehicle. It is pertinent to mention that we rely on esteemed resources such as the Canadian Black Book to aid in our valuation assessments.

  I've looked further into your concern and it does not appear that you spoke to one of our agents, so I would assume you are speaking specifically of the initial appraisal engine. If you were interested in speaking directly to an agent to get a full appraisal of your vehicle, just let us know and we can definitely make that happen!

• Review fromamanda j

  Date: 09/12/2024

  1 star
  They will text, call, use any methid of contact you gave access to. They will harass you. reaching out multiple times a week, or day. I was just trying to see what was available and didnt realize what this company was and that was many months ago. they have never stopped contacting me despite asking for them to stop many times. just outright harassment. i work nights so im being woken up by them using new phone numbers everytime they call or text me. its so messed up and cruel. they need to be shut down.

  Canada Drives Ltd

  Date: 20/12/2024

  Hi ******,

  Each time a customer applies with us they are clearly presented with a disclosure that asks for consent for Canada Drives, car dealers and lenders to contact them in order to facilitate their application for a car loan. Customers are unable to continue without confirming that they consent to this.

  For more information about how our process works please visit *********************************************

  It seems when you asked to be removed from the contact list, you may have been speaking to our dealer partner and not Canada Drives. Our dealer partner has said that you asked to be put on the do not contact list and that they have added you.

  I do not have any calls or texts where you requested to be removed from the contact list with Canada Drives, but I have ensured that you are on the Do Not Contact list with us.

  Please let me know if we can be of further assistance. Thank you.

• Review fromVik R

  Date: 19/11/2024

  1 star
  Absolutely predatory business, intent on selling inferior vehicles at over inflated prices

  Canada Drives Ltd

  Date: 20/12/2024

  Hi ***,

  Our dealer partner has stated they have reached back out to you and have resolved the situation. They've also let us know you'll be getting a great vehicle with them, congratulations!

  Please let me know if we can be of further assistance. Thank you!

• Review fromAmy F

  Date: 31/05/2024

  1 star
  The WORST EXPERIENCE EVER!! I was SO excited to receive the 2021 ****** Rogue I purchased from Canada Drives in Jan 2024. When it was delivered to me, I opened all the doors to check it out but when I opened the trunk, A WATERFALL OF WATER poured out the handles and even the inside seams of the trunk hatch door! In hindsight, I should have refused it right then and their but the driver contacted my salesperson and I was assured everything would be taken care of. It took hours of back and forth and MONTHS to get the issue finally fixed. I received a letter from the **** *****************************, shortly after purchasing the car, reminding me of all my responsibilities to be eligible for coverage under the extended warrantee I purchased for the vehicle. WHAT ABOUT THEIR RESPONSIBILITIES?! I was promised a car that was safe, detailed and road ready. Someone may have given the interior a little swiffering but NO ONE DID ANY CHECKS ON THIS CAR BEFORE IT WAS GIVEN TO ME. I just took the car in for it's first oil change since the purchase and the bill was $641.00!! 5 different services had NEVER BEEN conducted on the car. Services that were supposed to have happened at 25000KMs on my vehicle that has 85002KMs, HAD NEVER BEEN DONE. I am frustrated, exhausted and feel completely SHAMMED.

• Review fromDavid S

  Date: 05/04/2024

  1 star
  Put Very simply stay away!! If you are selling your car, they will tell you a number, get you to do all this work, send you emails telling you they are ready to but and when you say yes and then they low ball you.Don't use them

  Canada Drives Ltd

  Date: 09/04/2024

  Hi *****,
  The mileage on your unit was higher than average for the year at 247,000 kms so it needed a manual appraisal, which was made clear on our website and unfortunately due to this reason we couldn't support the value you wanted.

• Review fromGregory M

  Date: 15/03/2024

  1 star
  I was looking for used cars simply browsing. Since then they've decided to call me daily, usually from a spam number. Predatory and desperate stay clear of them.

• Review fromSteve P

  Date: 14/03/2024

  5 stars
  Sold my ******* to Canada Drives, an excellent experience and would recommend them to friends and family.Found them on line, entered my vehicle VIN and was quickly given an offer. Spoke to **** (great guy) he reviewed a number of points on the vehicle and asked me to send a series of photos, including pointing out any damage to the vehicle. An email arrived shortly after our conversation detailing what they were looking for. Completed the photos,**** called me back to review photos and damage, revised the offer down to reflect the damage repairs. Offer was still acceptable and agreed to sell. Provided **** with some documentation and he advised he would get back to me.Received a docu-sign bill of sale from ***, completed it and arranged an appointment to drop the car off. ***** was the technician completing the final inspection which involved a test drive, OBD scan and a visual inspection. ***** found everything in order as I had advised and accepted the vehicle.Remainder of documentation completed and cash was in my bank account within 12 hours.An excellent easy process, price was fair for the vehicle and everyone I dealt with was pleasant and up front in explaining the process. If you are selling your vehicle this is a great option, better than Kijiji or marketplace in you don't have to deal with test drives, certification of the vehicle and just dealing with people trying to buy your car.

• Review fromDerek M

  Date: 22/01/2024

  1 star
  Uses misleading advertising and sneaky fine print to compromise consumers. They have no inventory to view and send your info out to local dealers with little to no morals. They compromise consumers by and expose them to credit damage by use of predatory practices and data farming. They should be forced to change their practices and adhere to ethical methods of providing sales leads

• Review fromJulie D

  Date: 02/12/2023

  1 star
  Applied online through Canada Drives. Was pre-approved for a vehicle, win! They sent me to SAS Motors, main branch in *********, but a smaller branch in ********* called Approval Credit on King ******* ***, who is the guy at this location, said I was preapproved but didn't tell me the amount. Asked what type of vehicles I was looking for and so I told him a ****** or a VW SUV. He said those were both out of my price range, but the one he had here, a **** Escape, was about the only one in my range. So I test drove it. Found some noises and let *** know. He said that I shouldn't worry, the mechanic would find everything and the car would be safetied and it would be fine! 2 weeks later, got the call to pick up the vehicle, yay! Went to pick it up and drove off the lot...the noises were still there. I text *** and told me to bring it to my mechanic and get a quote and he would take care of it. So I brought it to the ************ dealership in ******** and dealt with *********************, the service advisor, and only charged me for half the inspections. I paid $400 and I emailed ***, as well as Sully from the main SAS Motors branch, the quote was and what was wrong. A control arm, all 4 tires were chunking and splitting ,with an alignment, a boot and the felt underneath the vehicle also needed to be replaced, all for $3500. So *** said my warranty would cover everything. I said no, I don't want to go under the warranty or have the vehicle taken to YOUR mechanic because YOUR mechanic let my car go like this in the first place, so he sent me to another mechanic. This mechanic, *************************** on Manitou, dealt with me in a fair manner, did his own diagnosis. All 4 tires needed to be replaced, with an alignment, and BOTH control arms needed fixing for$2260, as my car was UNSAFE to drive!!! How did a car get through a safety if it was unsafe to drive!! The garage invoiced Ray directly and now *** hasn't paid for the work that needed to be done on my vehicle!