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Business Profile

Transportation

Quick Auto Hauling

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:18/04/2024

    Type:Product Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Sent an transfer for 2500 dollars to Quickautohauling out of ****** **************** as down payment on a quote for 4200 to haul 2 cars from ********************** ******* to ********* Sask.Was assigned no tracking no.or invoice job no.extra questioned ******* on this her reply was everything I called or texted or emailed that they got it.Told her doesn't do me any good.zThere whole operation an handling customers is a joke ONCE THEY HAVE THE MONEY YOU GET PROMISES AN THE RUN AROYND NOT GIVING DATES OR TIMES OF PIC UP .An when they do they don't show up.they just keep feeding you ********.Once I asked for my deposit back I totally lost correspondence with this fly by nite operation.i have phoned everyday text an email with no response.DO NOT DO BUISNESS WITH THESE **** ******* SAVE YOUR TIME AN NONEY .****** CHARGES SHOULD BE LAID AGAINST THESE ****.....
  • Initial Complaint

    Date:26/03/2024

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I used Quick Auto Hauling service to transport my vehicle from ******* to *******, expecting delivery in 8 to 10 days. However, the vehicle was given to them on 30th Jan and it reached ******* ** 15th Feb, well beyond the promised timeframe. ** arrival in *******, they demanded a payment that was $600 more than the agreed price, and since I didn't have a choice, I agreed and made the payment. Despite this, the vehicle was not transported further. Desperate to have my car, I flew to ******* to pick it up myself. The company refused to refund any money, and to make matters worse, the vehicle had minor damages and a missing tire.

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