ComplaintsforIRSC Integrated Recovery Solutions Corp.
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/06/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
Bought on march 11th 2023, for 200$.Business sold me an air conditioner that doesnt work, and refuse to refund me.Customer response
07/06/2023
Hi there, yes this is the right company who sold me the unit, as shown on the receipt. Thank you!Business response
08/06/2023
**************** purchased a used portable air conditioner from our repossessed and distressed goods sale. It was explained to her at the time of purchase that all purchases are "as is" and are in unknown condition, and are priced accordingly. **************** tested the unit before purchase with one of our associates and the unit was in working condition. It was 2-3 months later that **************** contacted ** to say the unit was no longer working. As is was an "as is" sale on used equipment, there are no warranties if an item breaks or fails at some point in the future. Has the unit been found to be defective immediately after purchase we still would have refunded ****************, but not several months later.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
9669 186 St
Surrey, BC V4N 3N8
Business hours
Today,9:00 AM - 5:00 PM
MMonday | 9:00 AM - 5:00 PM |
---|---|
TTuesday | 9:00 AM - 5:00 PM |
WWednesday | 9:00 AM - 5:00 PM |
ThThursday | 9:00 AM - 5:00 PM |
FFriday | 9:00 AM - 5:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.