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Find a Location

Eagle Homes Sales (Salmon Arm) Ltd. has 1 locations, listed below.

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    Business ProfileforEagle Homes Sales (Salmon Arm) Ltd.

    Manufactured Homes Sales

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    1190 51st Street NE, Salmon Arm, BC V1E 1Y1
    BBB File Opened:
    29/8/2006
    Years in Business:
    17
    Business Started:
    2/6/2006
    Business Incorporated:
    9/2/2007
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mark Ellis, President
    • Jodi Bland, Office Manager
    Contact Information

    Principal

    • Jodi Bland, Office Manager

    Customer Contact

    • Jodi Bland, Office Manager
    Additional Contact Information

    Fax Numbers

    • (250) 833-4758
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/08/2021

    Complaint Type:
    Product Issues
    Status:
    Answered
    April of this year 2021, I purchased a modular home from Eagle Homes and it was put on a rush because I had nowhere to go, which I greatly appreciate. So I paid around 53000.00 for my home but in the mean time I had talked to a rep in Kamloops and I had asked if the white doors and trim were standard and she said yes they were.But then she sent me to Salmon Arm and another rep took over, we went over the colors of the walls ,floors and finishes and then she says she asked me if I was going with standard doors and trim and I said yes believing that they are the white.I receive my home and inside are these very cheap oak looking doors for which I was told by one of the assemblers that he hasn't seen those for around ten years or so.so I E Mailed the boss twice and he basically called me a liar.I have E mails I would like to sent with all conversations .
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Michael L

    1 star

    21/07/2021

    Service after installation terrible. Company will not take accountability or offer help for issues. Installation modules lacking. Would not recommend

    Eagle Homes Sales (Salmon Arm) Ltd. Response

    29/07/2021

    Hi *******, Thank you for leaving your feedback as we take pride in our customer service and are constantly striving for improvement. Please note that we have made our recommendation to the factory to update their installation manuals to prevent this from happening again, and we will ensure that all future plumbers are notified of this. We once again thank you for bringing this to our attention to help us help our contractors. As for your warranty concerns, as per your email correspondence with our Warranty Administrator, we offered to continue your claim with the service department at the manufacturer once provided with a full report and invoice from the certified plumber who rectified the original error. If you would like to do this, please reach out to us via phone or to the Warranty Administrator directly. Thank you,

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