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Business Profile

Computer Software

Top Producer Software

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Software.

Reviews

This profile includes reviews for Top Producer Software's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Top Producer Software has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Top Producer Software

      105 10651 Shellbridge Way Richmond, BC V6X 2W8

    • Top Producer Software

      PO Box 6016 Federal Way, WA 98063-6016

    • Top Producer Software

      4708 Caldwell Rd E Edgewood, WA 98372-9221

    • Top Producer Software

      30700 Russell Ranch Rd Westlake Village, CA 91362-6399

    • Top Producer Software

      1100 SW 27th St Renton, WA 98057-2624

    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Noelle T

      Date: 23/01/2023

      Noelle T

      Date: 23/01/2023

      Do NOT sign up with Top Producer. We wanted to give the software a try, and the guy on the phone assured me they had task management based on what I needed. It took us two months to get our first seller, and when we did, we realized the system can not do what we wanted, and worse, even though we signed up for month-to-month payments, they locked us into a one-year contract. We did not sign anything, nor were we notified via email or mail of this contract. Chat Agent told me that just by signing into Top Producer, we agreed to their terms, which locks us in for a year. **** ***** ***** ***** So this year, as a brand new agent, I am paying over $700 to a ***** company for a system we cannot use. They give you nothing for this one-year contract. ******** ********* **** *********

      Top Producer Software

      Date: 26/01/2023

      We apologize for any confusion or dissatisfaction the customer may have experienced. We take all customer feedback seriously and strive to provide a positive experience for all our clients. Regarding the customer's claim that they were not notified of the one-year contract, we would like to clarify that our terms and conditions are clearly stated on our website, order confirmation and discussed during the initial call with the customer. We understand that the customer may have been disappointed that the software did not meet their expectations, and we apologize for any frustration this may have caused. We offer a 30-day evaluation period, during which a customer can thoroughly test the software's features and decide if it's the right fit. We encourage the customer to contact our customer support team to discuss any issues or concerns they may have with the software or their contract. We are committed to finding a resolution and ensuring customer satisfaction.

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