Business ProfileforPriority Appliance Service Ltd.

On July 13, the technician T first came, and said he would replace the inverter board when he came next time. On July 28, T came with his partner B, and they checked the refrigerator again; it took 2 hours. T changed his previous judgement. He said it was the fan’s problem that caused the continual beeping. After T came on Aug. 15, he said the beeping would stop the next day, but the refrigerator was still not getting better so far. When I contacted T on Aug. 17 about the continual beeping problem, T told me to press the max freezing button. That didn’t work. It has been more than 1 month since the Priority Appliance Service worked on the beeping problem. Still the beeping problem was not solved. I've paid $1188.4 dollars for the repair (which is very expensive), but the Priority still couldn't tell me what caused the beeping problem. When I asked T how he would solve the problem on Aug. 18, he told me to contact the main office. If T couldn't fix the refrigerator's beeping problem, he should have told me the facts immediately. The beeping has significantly affected my life in a negative way. I had to get up and press the alarm off button for many nights. I had to see my family doctor. The beeping is getting more frequent. On Aug. 19, the manager told me that he would send T back to do the repair, and I still needed to pay for the labor. In fact, T had told me to contact the main office because the situation is "highly abnormal" to T. When I asked the manager what the cause of the refrigerator beeping problem was, the manager told they needed to contact ****** to do more research, after doing repair for more than one month. When I asked if he could share the temperature data T collected from my refrigerator, the manager said he didn't have it. Only T has it. Before Aug. 19, I asked T to send me the data twice. No response. I request the Priority Appliance Service to return the money I paid ($1188.40).