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Business Profile

Auto Repairs

Canadian Auto Centre

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Repairs.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:15/08/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This business knew how to get me good. I tried buying a car, they didn't tell me nothing about the car they just told me it was a *****. the delivery driver dropped it off they never informed me there was even a sunroof on the car, the sunroof was broken. it is currently leaking rain in my car because it is broken. I told them of this the day the car showed up, and they told me it was my problem because secondhand vehicles don't come and showroom condition. they had it safety inspected in Toronto I have the paper here with me from The auto shop who done, it there is a hole in the exhaust it should have never passed inspection. they gave me no documents for the loan, just one paper from I'm assuming the dealership the car came from there's also a box marked off on the paper, that they offered me extended warranty they did not offer me anything. I didn't know nothing of the sort that it was available to me! Not only was the sunroof broken the AC is broken the car showed up with no registration or nothing and nothing is in my name the car has sat in my driveway for 10 days with nothing. the resolution I am seeking is to get out of this deal and for them to come pick up the car I am still within the 30 days of purchase and I want out of the contract they knew what they were doing they completely ******* ** **** and I don't want nothing to do with it anymore. and the service they provided was terrible and misinformation and not to mention all the information thay was not not provided at all to me ! they never informed me of anything I had to find out everything on my own I still have no documents or anything for the car or for the loan. The regret and stress I am feeling is affecting my mental health a great deal. They knew how to get me ! And now I want out before it's too late

Canadian Auto Centre is NOT a BBB Accredited Business.

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