Reviews

Review Details

• Review fromSakun S

  Date: 27/01/2025

  5 stars
  I would highly recommend this moving company. The owner checked our home prior to move and finalized everything a few days prior to the move. They we very efficient, reliable and kind throughout the whole move. They took care of all the things important to us, and took great care with all our items. I feel very fortunate and lucky to have worked with such A WONDERFUL group of people during a very stressful time. Thank you so much for all you did for our family.
  

  OnTime Moving and Storage

  Date: 07/02/2025

  Dear Sakun, Thanks for sharing your feedback. It has been such wonderful experience working from the first time you walked in my office until the crew did your job. It's just wonderful experience working with you and your Mom. Enjoy your new home and take care.******

• Review fromAnnie C

  Date: 14/09/2024

  5 stars
  In July we moved from the ************** to the Interior and I was anxious about finding the right company to move us. I contacted a number of movers and OnTime Moving was recommended by my son whose friend had used them for their move to the Interior. R dropped by to view the items for moving and I informed him that we were expecting delivery of items we had purchased to take with us. He reassured me that it was no problem and would come and check things out again one week before our move to ensure the truck could accommodate everything. True to his word he came by and chatted to us like a friend and assured me all was good to go. His crew, who I would like to applaud, arrived on time, were VERY efficient and took care of everything. They worked well as a team and ensured everything was well wrapped and stored on the truck. They had to overnight along the way and one of the crew called me in the morning to check when we would be at the new home to coincide their arrival with ours as we left the ************** early the morning. The day was VERY hot and the crew worked tirelessly to get everything offloaded. There were some things that had to be moved from the lower level to the main level as we had not marked our boxes correctly, and they were gracious and never complained about moving it. We had a king size bed with mechanical base that had to be moved to the top level and it was very heavy, but they never faltered and got it up the stairs. The only item missing, after checking, was our 2-step ladder which got lost in the blankets on the truck but R has assured me he will check with the crew and get it back to me. I have nothing but good things to say about this company and the crew who did our move. When they left us the afternoon after delivery, they had to drive back to the ************** and load up another client the very next day for a move to the interior. What a great crew and service provided all round. I will highly recommend OnTime Moving to anyone.

• Review fromGerri O

  Date: 19/08/2024

  5 stars
  OnTime moving and storage were absolutely fantastic for the move of my elderly parents from their condo to assisted living. ******'s communication was always prompt and effective. The men doing the heavy lifting were excellent. They arrived on time and had the move done in a timely manner. In addition they were polite, hard working and took great care with my parent's belongings. We would highly recommend the services on this well established business.Thank you for making what could have been a very difficult day for our family go so smoothly.

• Review fromJulien P

  Date: 01/08/2024

  5 stars
  On time moving was amazing. From the president of the company giving you his time from initial visit all the way to the final move. Then the crew. They were something else. If something was staying one asked and that was it, no more questions. Once at the delivery site these guys were incredible, sorry I only remember *** and *******, but they had to move a stand up freezer and a treadmill that weighed a ton into the basement. Incredible, and not a guy under 50. I was in awe. Thanks *** and your crew. Best money I ever spent. Oh, and nothing broken. Amazing!

• Review fromJake C

  Date: 06/06/2024

  5 stars
  Ontime moved my family in ********* back in early May. ****** came by for a quote beforehand, and checked in on move day to see if things were going well. Employees were early, worked hard, and were flexible when I had to change plans day-of. Would recommend and utilize again if needed

• Review fromMaggie Y

  Date: 23/05/2024

  5 stars
  OnTime Moving relocated me to **************** late April. It wasn't an easy move as I have quite a few heavy and difficult items. I found their crew highly organized and efficient. Apparently they are stable and know each other well. I also noticed thire crew are professional, wrapping and handling each item very carefully, nothing was damaged. OnTime has a strong back office team who organized the entire logistics, booked the hotel and corect ferry contaction well in advance, leaving me completely worry free.I highly recommend OnTime Moving to anyone who needs professional movers.

• Review fromKatrina J

  Date: 09/03/2024

  1 star
  Do not use this company if you want access to your belongings!You have to take all of your items out at once and cannot retrieve a few items at a time, even if you are paid in full for the whole month. I wasnt told this until I wanted access to my things. Terrible company.

• Review fromCarol G

  Date: 11/01/2024

  5 stars
  A friend referred me to On time. ****** and his team just picked up my townhouse contents for storage while I wait for my next home possession. They were efficient, professional and careful with my belongings. Additionally they were friendly and respectful working together and this is the sign of a good team. I look forward to receiving my belongings back and feel confident they are well cared for.
  

  OnTime Moving and Storage

  Date: 12/01/2024

  Dear *****, thanks for your feedback and we are so glad you are satisfied with our service. We have a standard operating process. each and every crew is fully trained on how to wrap and handle various items. Your items are tagged and labeled with a complete and accurate storage record. We will follow same operating standard when delivering them back to you.Thank you for your business. We are very happy to have the opportunity serving you. ******

• Review fromBruce L

  Date: 28/10/2023

  5 stars
  ****** has been great and keeping us updated and been punctual with our moves and storage. We would recommend him and his crew to everyone.
  

  OnTime Moving and Storage

  Date: 29/10/2023

  Thanks ***** for your feedback. Your move is less complicated. The only difficulty is very hard parking downstairs adjacent to *********** town center. I am happy you are satisfied with the crew and our service. Thank you for your business.******

• Review fromBruce L

  Date: 25/10/2023

  5 stars
  I would definitely recommend on time moving. ****** has been very helpful and gave us a great deal for moving and storage. I would this company for future moves and to our friends and family in the lower mainland.
  

  OnTime Moving and Storage

  Date: 29/10/2023

  Thanks for your feedback. We do offer very attractive deal to those customers who need both moving and storage service from us. Our monthly storage charge is around 25% more competitive than market rate. Our containerized moving solution saves 35% moving cost during move-out and another 30-35% at delivery. We achieve such significant cost saving for our customers through containerized solution without moving individual items in and out of storage. Thank you and look forward to meeting you when we will deliver your boxes back to you later this month. All the best. ******