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Business Profile

Exhaust Systems

DPF Tunes

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Exhaust Systems.

Reviews

Customer Review Ratings

1

Average of 12 Customer Reviews

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Review Details

  • Robert S

    Date: 11/10/2022

    Ordered a 3 piece kit for $1500.00USD on 07/19/2022 which at the time showed to be in stock. After the original payment they then decided to charge me another $40.00USD that I did not approve. I emailed them to ask the nature of a 2nd charge and they never replied. I received 1 of the 3 pieces within 2 weeks of the order. This piece was by far the cheapest of the 3 items. Order#****. After 30 business days I still had not received the other 2 items or any updates. Since then I have sent dozens of emails with no reply’s. I have asked numerous times for a refund since they clearly are not going to send me the remaining items which make up 90% of the cost. They continue to send out ads trying to sell the same items I purchased over 3 months ago. They do not answer their phone. I would advise staying away from this company as I have had to hire a lawyer to try and get my money back. The lack of communication and disregard of paid customers ** * ********.

  • Joshua S

    Date: 15/09/2022

    Ordered a part, within 24hrs decided the part was not needed. Cancelled the order immediately and received a quick response that a refund process would occur. The payment stayed in pending for several days then went through. Nine days later and my plan is to just report the charge as fraudulent, as it is at this point. Attempted additional communication with the company and nothing…..wished I had read some reviews before ever even considering a purchase. **** **** ** * *****

DPF Tunes is NOT a BBB Accredited Business.

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