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Find a Location

Kits Kitchen Bath and Floors Ltd. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforKits Kitchen Bath and Floors Ltd.

    Cabinets
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/7/2020

    Years in Business: 6

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Kits Kitchen, Bath & Floors ltd provides services for Kitchen Renovations, Bath room renovations,  Flooring sales & installation,  Cabinets & Vanity sales, Appliance packages,  Counter tops,  Cabinet door refinishing & replacing,  Painting,  Plumbing,  Electrical and Design   

    Products & Services

    Cabinets and vanities, Counter tops, Flooring, Hardware, Sinks, Cabinet doors, Appliance packages

    Business Details

    Location of This Business
    102 131 E Columbia, New Westminster, BC V3L 3V9
    BBB File Opened:
    11/10/2018
    Years in Business:
    6
    Business Started:
    7/9/2017
    Business Incorporated:
    28/8/2019
    Accredited Since:
    2/7/2020
    Related Businesses
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    9:30 AM - 3:30 PM
    Su:
    Closed
    Business Management
    • Ivy Stansfield, Director
    • Michael Stansfield, Director
    Contact Information

    Principal

    • Michael Stansfield, Director

    Customer Contact

    • Michael Stansfield, Director
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    16/01/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    Weve hired this company to complete a 2 bath and kitchen renovation (starting Nov 1 2022) They stated it would be completed by Dec 1 2022, as that was the deadline for my lease with my landlord. I owe $9682. The entire renovation, they have lied, refuse to take accountability and responsibility, and have caused emotional distress to my family. Firstly, they had installed a used shower pan in my bathroom and denied it, causing water to pool away from the drain, which we got another plumber to assess the situation stating it should be ripped out as it is not up to code. The grout was not mixed properly and chunks are currently falling out of my showers. His trades did not lay protection down in the common area of the apartment, or my deck causing dust and debris to stain the carpets. His trades smoked on my balcony and put out their cigarettes causing burn holes. He installed the cabinets and counters before the drywall which caused damage to my cabinets. His trades caused a leak in my kitchen which pooled down to the lobby of the building causing leak stains. ****** had asked him to not paint over the stains as they had to investigate, which he did anyways without permission. He has ********** ** *** took advantage of my situation by forcing me to pay more money when renovations/repairs werent complete or hitting checkpoints and stated if i didnt he was going to make his trades leave my property. He would not show up for days and not complete work but expect me to pay him more. He refused to answer emails and texts when we voiced our concerns with the renovation and strata. ** ****** *** **** ******** ** *** ******** ***** *** **** **** *** ** *** ****** ** *** ****** *** **** ** ******** ** **** *** **** ** **********. He states his deficiencies have been fixed although they have not and is threatening to put a lean on my mothers condo if we do not pay him the remaining money. He does not deserve the remaining money. ****** does not even want him in the building
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    TOM K

    5 stars

    03/02/2023

    I have used ********************************* service for about 10 years. I have also referred his name to my friends.**** is super honest and quality of work is top notch. And he is also a very nice person.He is best in town ..********.*** K ********* **

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