Reviews
Customer Review Ratings
Average of 57 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromLouis C
Date: 08/07/2025
5 starsI approached this company for a quote to insulate my attic and crawl space. Pricing was great! They followed this up with great customer service, great workmanship and an overall awesome experience. Would highly recommend.
Top Trade Insulation & Attic
Date: 09/07/2025
Thank you - we appreciate you sharing your 5-star review and for your recommendation!Review fromRonald G
Date: 09/06/2025
5 starsWe were very happy with their work, hardworking and reliable, recommend their service. Great Job!!!!Top Trade Insulation & Attic
Date: 10/06/2025
Thank you for your 5-star review for Top Trade Insulation and Attic. We appreciate your recommendation!Review fromWendy P
Date: 19/04/2025
5 starsGreat service, I received a quote and date work could be done. Job and quote were exactly as I had expected.Top Trade Insulation & Attic
Date: 10/06/2025
Thank you for your 5-star review for Top Trade Insulation and Attic.Review fromTim F
Date: 13/04/2025
5 starsSam and Team were amazing. They started their work on time and were very professional.
They Rocked!
Highly recommendedTop Trade Insulation & Attic
Date: 15/04/2025
Thank you for your 5-star review and the kudos to Sam and the team.Review fromDon D
Date: 12/04/2025
5 starsVery reliable service. Top Trade was helpful in dealing with an after sales service issue, notably the rebate process. The installers showed up on time, were efficicent on the job and clean up.Top Trade Insulation & Attic
Date: 14/04/2025
Thank you for taking the time to leave your 5-star review of Top Trade Insulation and Attic.Review fromShauna J
Date: 03/03/2025
5 starsThe team at Top Trade were all top notch! David was really comprehensive in the initial consult, taking the time to explain options for insulation, and to ensure I understood the scope of the job. The work team were considerate and friendly, and did a great job!Top Trade Insulation & Attic
Date: 20/03/2025
Thank you for taking the time to share your review of Top Trade Insulation and Attic along with kudos for David and the team.Review fromChristine T
Date: 18/02/2025
5 starsGreat company to work with. Excellent communication and overall customer service.Top Trade Insulation & Attic
Date: 19/02/2025
Thank you for your 5-star review for Top Trade Insulation and Attic.Review fromTricia D
Date: 12/02/2025
5 starsExcellent company! No muss, no fuss. All done in less than a day and they cleaned up and took all of their mess with them. I would definitely hire them again.Top Trade Insulation & Attic
Date: 14/02/2025
Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience with our services. Making sure our work is efficient, tidy, and hassle-free is always our goal.Review fromEdward G
Date: 28/11/2024
4 starsExcellent service. Polite and actually came and did an inspection before making the quote. They found a vent pipe that was disconnected and causing mold.
Most reasonable quote and repaired the vent connection and did mold remediation.
I would recommend to any friend.
EdTop Trade Insulation & Attic
Date: 03/12/2024
Thank you for your review and recommendation for Top Trade Insulation and Attic..Review fromAl G
Date: 06/11/2024
1 starI was all set up with Hector to do our insulation upgrade and mold treatment when he suddenly was no longer working there. I was passed on to someone else who told me he would review the job and get back to me. He never did and after two weeks, I called another company, and they did a fantastic job. I am very disappointed in Top Trade and feel that they let me down after Hector left. Are they still in business?Top Trade Insulation & Attic
Date: 03/12/2024
Thank you for sharing your feedback, and we sincerely apologize for the experience you had. We understand your frustration, and we're truly sorry that we let you down during this process. We value each customer and strive to provide exceptional service, and it’s clear we missed the mark in your case.
Hector’s departure did cause some temporary transitions within our team, but we are fully committed to our customers, and we’re actively working to ensure our service is seamless, regardless of personnel changes. We are still in business and are working hard to continuously improve and meet the high standards any customer expects from us throughout all of Vancouver Island.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.