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Business Profile

Vending Machines

Lightning Force Vending

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:24/06/2022

    Type:Billing Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I bought into the business based on being told that I would have a 90 day guarantee on my locations, the ability to move them with no questions asked, and I'd have full support to help me run the business. I had problems from the start with delays and with the locator who I was given to. ** ******** ****** ** *** I reached out to the sales person - David T******* aka David B****. He advised he would help me through the process and if things didn't work out he would pay me back for the costs. This did not happen. When I tried to get out of the business as I was told they would help me sell I was ignored I tried phoning/emailing/texting and no reply. I continued to try to work on the situation and when I reached out to the creator of the chews Gary M**** he told me he'd get things sorted out. * *** **** ** ****** ** ******** ****** ** *** ** ***** ** *** ********** ***** * **** I was then given 8 new locations that did not produce so I asked for them to be moved during my 90 days. I was then told I'd have to pay for them to be moved. Eventually I asked for my money back as they were not providing the support or any of the guarantees that was part of the business cost. I bought into the business based on these items and would never have agreed without them. I was put in touch with a Will who initially was working with me and eventually said I would get $170/machine which was less than I spent I paid $35k for 50 units. I agreed under protest as I was not provided any support and wanted to recoup my loss. He said the shipper would pick up the machines after Christmas 2021. I heard nothing for over a month. I reached out to the shipper who knew nothing of this and sent me to a new person a Tessa with ***** *******. She then told me that I would only get my money when they found a buyer. Eventually I posted a negative review based on my issues and was recently told they would counter sue me if I took them to court and they will not pay me back.

Lightning Force Vending is NOT a BBB Accredited Business.

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