About
Important information
- Additional Info:Hours of operation; Sales 9:30 am - 4:30 pm; Parts 9:30 am - 4:30 pm; Service 9:30 am - 5:30 pm; Showroom 9:30 am - 4:30 pm
Overview
BBB Accreditation & Rating
About This Business
- Gas, Oil and Electric Furnaces
- Boilers
- Heat Pumps
- Air Conditioners
- HRVs, IAQ and more.
BBB Accredited Since: 1/3/2000
Years in Business: 42
Products and Services
- Lennox heating & cooling equipment
- Fujitsu ductless heat pumps
- Granby & Olsen oil heating equipment
Photos and Videos
Business Details
- Local BBB:
- BBB serving Vancouver Island
- BBB File Opened:
- 20/7/2005
- Business Started:
- 1/7/1983
- Business Started Locally:
- 1/10/2004
- Business Incorporated:
- 16/6/1997
- Type of Entity:
- Corporation
- Alternate Names:
- 544891 BC Ltd.
- Business Management:
- Susan Howe, Secretary
- Ron Howe
Additional Contact Information
- Principal Contacts
- Susan Howe, Secretary
- Ron Howe
- Customer Contacts
- Susan Howe, Secretary
- Additional Phone Numbers
- Other Phone: (866) 285-6777
- Other Phone: (250) 751-0114
- Other Phone: (778) 422-0114
- Additional Email Addresses
- Primary: Email this Business
- Social Media
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB records show a license number of TSBC Licence #LGA0104660 for this business, issued by Technical Safety BC
Technical Safety BC
310-771 Vernon Ave
Victoria BC V8X 5A7
Our records show this company is licensed as a gas contractor by TSBC Licence #LGA0104660 by 544891 B.C. LTD. dba E&S Heating.
Worksafe coverage is active and in good standing.
Additional Information
- Payment methods
- Check
- Credit Card
Cheque, Credit Card or E-trsf- Refund and Exchange Policy
- E&S Heating honours all applicable warranties on equipment and components they install.
They also provide assistance to customers with warranty issues on equipment not installed by them to the best of their ability. - Other Resources
- SkilledTradesBC
800-8100 Granville Ave
Richmond BC V6Y3T6
Phone Number: 866-660-6011
https://www.itabc.ca
[email protected] - Technical Safety BC
310-771 Vernon Ave
Victoria BC V8X 5A7
Phone Number: (866) 566-7233
https://www.technicalsafetybc.ca/ - Program Participation
- BBB Supporter
These agencies support your BBB and its vision of an ethical marketplace, where buyers and sellers trust each other.
Latest Reviews
Brian C
"E & S Heating and Air Conditioning. My oil furnace quit working at 7am Sunday morning!" ... Read full review
Miroslaw K
"In April 2022, E & S Heating in Ladysmith provided me with a quote on replacing my home heating system. In June 2022, I paid 40% as a down payment, and that’s when delays started." ... Read full review
Marilyn D
"We were extremely pleased with the service call in October as well as Juaning’s trouble shooting on a non-functioning, newly installed heat pump which was installed by a third party who refused to respond to requests to fix the issues. Juaning’s knowledge and consideration to our problem was extremely reassuring, and we look forward to working with him to completely resolve our issues after the Christmas holidays." ... Read full review
Industry Tip
More Resources
Featured Content
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.