Business ProfileforEbike Canada Stores Inc.

I called on September 10th to verify stock as that is what the website instructs one who is needing a bike shipped in a timely manner to do. At that time I was in between two bikes with about a $500 difference in price. ***** (owner) informed me the more expensive one is the one he had in stock. Thus persuading me to make the more expensive purchase. Which I was ok with as I was on the fence anyway. September 12th I made the purchase.September 14th after not receiving any tracking information I called *****. He told me it's being shipped from Richmond Friday the 15th. Monday the 18th Still nothing. I call again and ***** tells me he will look into it and get back to me. Which he didnt do. - I called on Thursday the 21st. At which point ***** cites all these reasons why it's delayed, blaming ********* all the way. He then tells me it's going to be shipped from ******* on the 22nd. -The 22nd comes and goes and still no shipping -At this point I begin dealing with ********* myself.-Come to find ***** never ordered the bike until the 22nd 10 days after I payed for it. - Furthermore ***** ordered the wrong bike. All the while telling me to check my inbox for tracking and to just be patient. Putting blame on ********* and time difference and them not knowing the ******** provendences and how they work. Meanwhile the bike wasn't even ordered. -I ordered from **************** because of the promises the website makes and the stock ***** told me he had. -after two weeks of back and forth I was informed on the 25th that the shipping would be $2777 after I already payed for Shipping at time of purchase and verified with ***** that he had shipped to My area before which he verified. -at this point I canceled my order as I can not pay anymore for shipping than already agreed and cannot wait anymore for what has been a terrible buying experience. The owner insist he has refunded me but I have got nothing