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About

About This Business

Tower Fitness Equipment is an authorized dealer of fitness equipment, including cardio, strength, and specialty products from brands like TRUE Fitness, Stages, UMAX, and more. Their showroom offers a range of equipment for residential and commercial use, serving clients like community centers, schools, corporate fitness centers, and multi-unit residential buildings. They provide both equipment and on-site servicing throughout Metro Vancouver, Squamish, Whistler, and the Fraser Valley.

Products and Services

Maintenance
Repairs and Parts
Moving and Installation
Gym Layout and Design
Gym Flooring
Re-upholstering
Custom designed strength equipment and storage solutions

Photos and Videos

Business Details

BBB File Opened:
29/5/2009
Business Started:
8/9/2003
Business Incorporated:
4/4/2008
Type of Entity:
Corporation
Business Management:
Tony Lord, President/Director

Additional Contact Information

Principal Contacts
Tony Lord, President/Director
Customer Contacts
Tony Lord, President/Director
Fax numbers
Primary Fax: (604) 677-5606
Additional Phone Numbers
Other Phone: (877) 626-0499
Additional Email Addresses
Primary: Email this Business
Inquiry: Email this Business
Sales: Email this Business
Social Media
Facebook
Twitter

Additional Information

Refund and Exchange Policy

ORDER CANCELLATIONS
As long as your order has not yet shipped, you may email [email protected] to cancel your order. Once an order has been shipped, our below current return andrefund policy applies.

RETURNS
Due to COVID-19, to be eligible for a return your item mustbe unused in the original packaging and in the same new condition you receivedit.  You have 15 calendar days to returnan item from the date you received it.

For items that were special ordered in for you specifically,a 20% restocking fee may apply. Shipping costs associated to the return are the customer’sresponsibility.  In the event that TowerFitness Equipment has shipped an incorrect item, we will be responsible tocover shipping and handling costs to return the item.

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