Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

About

Important information

  • Additional Info:
    Phantom Screens is a Distributor for Rusco Building Products in Victoria and Klitsa Doors in Port Alberni.

About This Business

Retractable Insect and Solar Screens for Doors, Windows, Retracting Wall Systems and more. They offer Quality, Professional Craftsmanship & Customer Satisfaction.

Products and Services

Phantom produces Quality Retractable Screens for Doors, Windows and Large Openings. They offer a variety of solutions to meet the most challenging of screening issues - protection from insects, shading from the sun or privacy from neighbours.

BBB Accredited Since: 25/3/2009

Years in Business: 31

Photos and Videos

Business Details

BBB File Opened:
12/3/2009
Business Started:
1/1/1994
Business Started Locally:
1/1/1994
Business Incorporated:
1/1/1994
Type of Entity:
Corporation
Alternate Names:
Island Screening Systems Ltd.
Business Management:
Winifred McKinnon, Owner
Russ McKinnon, Owner

Additional Contact Information

Principal Contacts
Russ McKinnon, Owner
Customer Contacts
Russ McKinnon, Owner
Additional Phone Numbers
Other Phone: (250) 248-4988
Other Phone: (250) 743-6718
Other Phone: (250) 286-3210
Other Phone: (250) 751-2787
Other Phone: (888) 742-6866
Additional Email Addresses
Primary: Email this Business
Additional Websites
phantomscreen.ca
Social Media
Twitter
Instagram

Licensing information

  • WCB-695077

Additional Information

Payment methods
  • Cash
  • Check
  • Debit Card
  • MasterCard
  • Visa

Cash or Cheque

Visa

Mastercard

Refund and Exchange Policy
We offer an Unconditional Satisfaction Guarantee on both the Product(s) and the Installation. If you are not completely satisfied, we will buy back the screen with a 100% refund and restore your door to its original condition.
Program Participation
BBB Supporter
These agencies support your BBB and its vision of an ethical marketplace, where buyers and sellers trust each other.

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.