Business ProfileforHUB International Canada West ULC

I leased a vehicle from **************** in Richmond, **, on Dec. 8, 2023. The last part of the process involved getting the insurance. It was a complicated process and very misleading, as it appears that was I was sold was EXTRA insurance, ON TOP of the normal **** insurance, but this was poorly articulated to me. I have leased many vehicles over the years and this was never part of the process. I have tried to cancel the package but have been unsuccessful. During my discussions with agents at HUB, I was advised that I would be charged 75% for the policy, and only receive 25% of the paid amount ($2,140), equalling $535. Normally something like this would be pro-rated to account for the elapsed time used. That would be approximately 2 months, on a 60 month term, for about 3.3%, not 75%. Also, this appears to be for "Replacement" insurance, but why would that be pushed on customers for a leased vehicle? My sense is that this was a strong armed tactic and completely unnecessary. Lastly, during the process I had advised the sales agent that I just come from 3 surgeries for cancer and just wanted to the process to be straightforward and simple so I could go home. Clearly this was not the case. Everyone at ********* was very pleasant and honest, but this last part of the process was out of line.So, I'm now stuck and don't know what to do. Thank you for looking into this for me.