Business ProfileforVal-U-Flooring Ltd.

Hello, We went to Val-********** on 29th April 2023 since we wanted to replace the laminate flooring in our basement with vinyl flooring. After selecting the vinyl flooring, we were given an estimate of approx. $1,800 based on my measure of the floor area of approx. 200 sq. ft. (works out to $9 per sq ft.)The owner came in to measure the floor area on May 3rd , and on May 4th, he called to say that it measured 246 sq ft and the cost would be $2475 + GST. (works out to $10.06 per sq ft). He increased the cost per sq. ft. and the square footage. I gave him the benefit of doubt and accepted it since I thought I may have made an error in calculating the square footage and just wanted the work to get done and also since I had engaged him for doing the carpeting at my place (before moving in) when we purchased our home in 2012.As requested, I paid the full amount before the work started. He charged me $2,500 + GST (not $2,475 + GST) vide Invoice # ***** dt May 8, 2023.Val-********** sent 2 installers to do the flooring replacement on May 25, 2023. They did the job though they did not do the caulking after replacing the old baseboards.The basement area was empty when the installers came except for a sofa and desk. They took the sofa out and turned the desk on its side. On one basement wall there is a 65 ** wall mounted around 5 ft from the ground. The ** was covered in a cloth to protect it from dust since they would be working beneath it. The next evening (May 26) , I reset all the computer and **/home theatre connections in the basement and after putting on the **, noted that there was a band of vertical rainbow color lines across the screen and at the bottom of that band, it clearly showed the point of impact.It was clear that one of the installers had accidentally hit the screen with some object (very likely a piece of baseboard when moving it around or some tool in their hand). I texted the owner and emailed him the picture. He called me the next morning (May 27) . Without even speaking to his installers, he blamed me and said that I also cleared things from the basement so I might have damaged it. He asked me if I have proof and any camera recording. I told him no one puts cameras in their house and if he expected me to be around them - no tradesperson wants you near them when working. I told him that I am not cheap to make a false claim and that the ** is in one corner of the room so there is nothing in that area that needed to be moved across it that could cause damage. I told him to come and prove to me what I could have possibly done to cause damage. About an hour or so later, one of the installers called me. He said that he didnt even know there was a ** in the room. He said he saw something big and covered with a cloth but didnt know what it was. Could someone please explain to me how come a person cannot see a 65 ** which almost measures 5 ft x 3 ft mounted on a wall in an almost empty room and especially when you are working right beneath it? And he said his colleague who was there with him when speaking and who was the other ******* assisting him that day told him that he swears ** *** **** ****** **** ** *** *** *** *** **** *** ****** ****** **** * **** *** (incidentally the day he was at my place). ** ******** ** **** ****** *** *** ******* ****** ** ********** ********** ** ******* ***** **** * ****** *** ***** ******. ** ***** **** **** ****** ***** ****** ******** ** **** ****** *** ****** **** ** ** *** ******** *****.I sent the owner an email with the above info the same night (May 27) and asked him to take a note of what the installer said and that it is adequate proof that something went wrong. It is human nature to deny when you are faced with a loss claim. I informed him that if I could spend $2,600 on basement flooring, I wouldnt care to spend $2,000 for a 65 ** (including mounting costs). Since I have not yet received any reply after waiting for a week, I am now filing this complaint for reimbursement.I measured the area of my basement again. The basement including a small extension in the storage area which also had the flooring replaced totalled to 210 sq ft - not 246 sq ft. This is proof that the owner ****** the numbers and speaks of his integrity. I purchased the ** in March 2021 from Best Buy for a total of $1,539.98 and the mounting costs were $391.99. I have the Invoices for this. I need the owner to reimburse me a total of ********. Have attached images of the Invoice, Receipts, ** set up area and the damaged screen showing the impacted area and the resulting screen display impact and the drag scratch across the screen at the bottom.Thank you *************************** ************ *******************