Business ProfileforGLENTEL Inc.

I have recently notice that my credit card is being charged $11.29 / month. This is concerning because I have had this in the past which I flagged with *** ****. They stopped the charges, cancelled my credit card and provided a new card with a new number. *** **** had refunded a portion of the charges. *** cancelled my credit card in April 2019. I had explained to them I didn't know how or why Device Protection was charging me. I noticed in early 2022 that I was being charged again. I found the name and number of the company and called to see if this was a legit company. They had an old ****** (one I used long before 2022), my old address (I had moved in June of 2016), but somehow had my new CC information. I made a bogus/test claim with my old phone which was quickly denied. I asked them to stop the payments and was under the impression this is an ************ company. One that had already caused me to report them as ***** and have my credit card cancelled. This week (mid November, 2023), I can see there are charges on my credit card dating back as far as my CC statements go (Feb 15th 2020). Clearly I have been charged monthly since my new credit card was activated. I was on the phone with *** **** customer service who confirms that they had cancelled my credit card in 2018/2019 because of the complaint about this fee. They say the only thing they can do is once again, report ***** and cancel my credit card. This would be a big problem for me and clearly didn't work the first time. I will need to be reimbursed by the company charging the fee and have them immediately stop charges. *I have NO idea how they are getting my CC information *The phone they have on file is a very old ****** that dates back long before 2019 *The address they have on file dates back to 2016 *I called the company again today to try and deactivate 'my account." They said they don't have record of me asking to cancel payments in the past... $11.29x54 months = 609.66