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Business Profile

Auto Customizations

Reaper Customs Ltd.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Customizations.

Reviews

Customer Review Ratings

3

Average of 2 Customer Reviews

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Review Details

  • Emir Y

    Date: 22/09/2025

    Best shop there is. Always have great customer service and will take care of customers no matter what.

  • S. S.

    Date: 19/09/2025

    I hired Reaper Customs in April 2025 for a full vinyl wrap and additional services. Unfortunately, the results were extremely poor. The wrap had many flaws, some services were incomplete or failed quickly, and I later discovered cuts into my to OEM paint from the razors they use to cut the vinyl. Follow-up visits to “fix” resulted in patchwork and superficial remedies rather than proper repairs. Multiple other professionals and automotive community members confirmed the workmanship definitely was below industry standards.
    Based on my experience, I cannot recommend this business due to the quality of work, dishonesty and disregard they have shown.

    Reaper Customs Ltd.

    Date: 29/09/2025

    We do have a contract in place where we apologized and provided a refund on the vehicle. We even offered to take the wrap off or change the color as good faith. This review does not explain how we do business let alone customer service. You had an issue and we offered quite a bit as a measure of good faith.

    Reaper Customs Ltd.

    Date: 29/09/2025

    Customer received a full refund with a legally binding contract in place as a refund in good faith. we went above and beyond to try to fix the matter and gave a refund.

    S. S.

    Date: 01/10/2025

    I would like to clarify that I did not receive a full refund, as the business has stated. The agreement referenced was for a $2,000 goodwill reimbursement, which is less than half of what I fully paid, NOT a full refund as claimed. A goodwill reimbursement is not the same as a service refund, by definition and legally. While I thankfully recognize that some measures were offered, they were not nearly proportionate to the losses and damages I *********** the end of the day, despite any monetary or attempted resolutions, my original review still stands when it comes to the quality of work and service. I was left with poor workmanship, damages to the original car body, and an experience that fell far short of what was advertised. The business promotes expert craftsmanship and premium vinyl wrap services, which is what I expected when I paid in full. Unfortunately, I did not receive that level of service or quality of work, and I believe a full refund would have been the appropriate resolution which I was denied of.

Reaper Customs Ltd. is NOT a BBB Accredited Business.

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