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Business Profile

Irrigation

Naiad Irrigation Systems Ltd.

Reviews

Customer Review Ratings

5/5 stars

Average of 28 Customer Reviews

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Review Details

  • Review fromPhilip K

    Date: 24/08/2023

    5 stars
    Our call to troubleshoot our antiquated system was responded to very professionally and promptly. We would highly recommend. The technician was able to provide viable options to address necessary repairs.

    Naiad Irrigation Systems Ltd.

    Date: 28/08/2023

    Hello ******, Thank you for taking the time to provide feedback on your service. We are pleased that we were able to assist you with ************ and are glad you had a positive experience.
  • Review fromBev B

    Date: 26/06/2023

    5 stars
    We have been using Naiad Irrigation Systems for years and have consistently been very pleased with the service this company provides. Knowledgeable, competent and friendly staff. We have recommended Naiad to friends and will continue to do so!

    Naiad Irrigation Systems Ltd.

    Date: 27/06/2023

    Hello ***, thank you so much for your kind words! It has been a pleasure working with you over the years and we truly appreciate your recommendations!
  • Review fromBill P

    Date: 21/06/2023

    5 stars
    I had one sprinkler head that was not spraying in its coverage area. The appointment was booked last week for today. I was contacted by phone and email that the service technician (*******************************) was on the way. He arrived early in the time range I was provided. The sprinkler was adjusted to my satisfaction. He also verified the front yard coverage before leaving.Very excellent service.

    Naiad Irrigation Systems Ltd.

    Date: 23/06/2023

    Hi ****, Thank you so much for your positive feedback regarding your appointment with ********!
  • Review fromJennifer M

    Date: 20/06/2023

    5 stars
    The Naaid technician diagnosed fixed our problem efficiently and effectively. He explained what he was wrong and gave us options to fix it. We chose the option to remedy the situation immediately, which he did

    Naiad Irrigation Systems Ltd.

    Date: 23/06/2023

    Hi ********, We are so glad to hear about your positive experience with us, thank you so much for taking the time to provide this feedback!
  • Review fromKATHRYN H

    Date: 19/06/2023

    5 stars
    Very professional, prompt service. Can highly recommend. The technician was very responsive in addressing what we required.

    Naiad Irrigation Systems Ltd.

    Date: 20/06/2023

    Thank you *******, for your great review. We always appreciate receiving feedback from our clients. We are pleased that you have had a positive experience and we look forward to servicing your irrigation system for many more years.
  • Review fromRon T

    Date: 18/06/2023

    5 stars
    NAIAD was on time with updates on arrival to my residence. Service rep. was friendly, knowledgeable and actually appreciated my business. I have used a previous service company in ******* for over 20 years and each year their service declines. NAIAD will be the company of choice going forward.Well done folks...a textbook example of how to manage a business!***

    Naiad Irrigation Systems Ltd.

    Date: 19/06/2023

    Good Morning ***, Thank you so much for providing us with a great review. We are happy to hear that the service provided was up to your expectations. We look forward to providing your irrigation services for many years to come.
  • Review fromKarl G

    Date: 18/06/2023

    5 stars
    Service was on time, helpful, set up and confirmed required sprinkler operation, thanks ****!
  • Review fromSatnam S

    Date: 16/06/2023

    5 stars
    I have used Naiad for about 15 years now and they are just excellent. I recently had my timer controller upgraded, and from appointment to install everything was just great. I really like the appointment communications, you are reminded of upcoming appointments, when the employee is on the way and a picture of the employee. All the staff is very polite and professional.

    Naiad Irrigation Systems Ltd.

    Date: 17/06/2023

    Hello ******, thank you for taking the time to provide such a positive review. We are very happy that you are pleased with the service our irrigation professionals are able to provide. We look forward to many more years of servicing your irrigation system.

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