About

Local BBB:

BBB Alberta and East Kootenay

BBB File Opened:

23/4/1992

Business Started:

1/6/1936

Business Incorporated:

1/1/1985

Alternate Names:

Capitol Furniture(1985) Ltd ( Prior name )

Business Management:

Tom De Jager, President

Licensing information

Additional Information

Refund and Exchange Policy

Guarantees and Warranties
To ensure you are satisfied with your purchase, we offer the following Guarantees and Warranties.
Platinum Promise
You don't just buy a piece of furniture, you buy Peace of Mind™ . At Leon's, we're more than just a furniture store. We're a family, with family values. We understand your family's needs, and that's why since 1909, we've built our business on exceeding expectations for service, quality and value. If for any reason you're dissatisfied, we promise to do whatever we can to make you happy.
Furniture Warranty
Although some furniture manufacturers do not offer a written or timed warranty, Leon's would like you to be satisfied with your purchase. If problems do occur, please do not hesitate to call our service department. Furniture with concealed damage reported within 72 hours of delivery or pick-up, will be repaired free of charge by Leon's or our agent. If the item cannot be repaired, you will be offered an exact replacement at no extra charge. A reselection will be offered if no replacement is available. Please note, with natural products such as wood or leather, some imperfections can be expected and are not considered a defect. Sales are not made on an approval basis and are considered final.
Fabric Protection
When buying upholstered furniture, we recommend the purchase of Leon's fabric protection, with its 5-year warranty, in order to guard your purchase against accidental spills or stains. See program details
Platinum Leather Care
Who will take care of your leather furniture investment when it dries, cracks, splits, stains, rips, tears or burns? Platinum Leather Care not only protects your leather upholstery, our warranty promises that we'll replace your entire suite if necessary, to satisfactorily correct a warranty related problem. See program details
Other Product Protection
Platinum Protection for Other Products (including Bicast, Faux Leather, Leather Look or Vinyl) provides services in the event of accidental stains, rips, tears, burns and other accidental damage. See program details
Platinum Sleep Care
Leon's is pleased to offer a "Sleep Comfort" guarantee for a full 200 nights from the date of delivery of your new mattress set with the purchase of a qualifying mattress protector. This will provide you with Peace of Mind™ that you will be satisfied with the comfort of your new mattress set. See store for details.
Appliance and Electronic Warranty
All appliance sales are covered by manufacturer warranty and are considered final. A card detailing this warranty is packed with each article and is honoured by any of the manufacturer's approved service depots. NOTE: Manufacturer warranty only covers equipment purchased for home or personal use and does not cover equipment used in professional, commercial, or business application - see product warranty card for more information. Please ensure you measure your home for proper fit before pick-up or delivery. If you are requesting the return of an unused appliance within 72 hours of delivery you will be entitled to a refund equal to the original purchase amount less any applicable restocking fees. Any appliance with concealed damage reported within 72 hours of delivery or pick up, will be repaired free of charge by Leon's or our agent. If the item cannot be repaired you will be offered an exact replacement at no extra charge. A reselection will be offered if no replacement is available.
All electronic sales are covered under manufacturer warranty and are considered final. A card detailing this warranty is packed with each article and is honoured by any of the manufacturer's approved service depots. NOTE: Manufacturer warranty only covers equipment purchased for home or personal use and does not cover equipment used in professional, commercial, or business application - see product warranty card for more information. Items cannot be exchanged without authorization from the manufacturer. Please ensure you measure your home for proper fit before pick up or delivery.
Product Protection Plan Although all appliances and audio/video products sold by Leon's include the manufacturer's warranty, you'll receive extra Peace of Mind™ when you purchase Leon's Product Protection Plan. Features: All-inclusive parts and labour coverage; Convenient in-home service (for most products). Contract covers equipment purchased for home or personal use and does not cover equipment used in professional, commercial, or business application.See program details
Platinum Protection Plan (For contracts purchased prior to Sept 1, 2015 )
See program details .
FOR QUEBEC RESIDENTS ONLY:
Notice Concerning the Legal Warranty
The law provides a warranty on the goods you purchase or lease: they must be usable for normal use for a reasonable length of time.
The Consumer Protection Act gives a warranty on all goods you purchase or
lease from a merchant.
The goods must be usable:
for the purposes for which they are ordinarily used (section 37 of the Act);
in normal use for a reasonable length of time, which may vary according to the price paid, the terms of the contract and the conditions of use (section 38 of the Act).
For more information on this legal warranty, go to the website of the Office de la protection du consommateur at www.opc.gouv.qc.ca or phone at 514-253-6556 or 1-888-OPC-ALLO (1-888-672-2556).

Business Categories

Furniture Designers, Furniture Stores, Mattresses, Childrens' Furniture