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Find a Location

Lalonde Home Design / Itchy and Scratchy Insulation Inc. has 1 locations, listed below.

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    Business ProfileforLalonde Home Design / Itchy and Scratchy Insulation Inc.

    Insulation Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 25/3/2024

    Years in Business: 7

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    Location of This Business
    Fort McMurray, AB T9K 2Z7
    BBB File Opened:
    18/3/2022
    Years in Business:
    7
    Business Started:
    3/7/2016
    Business Incorporated:
    19/5/2022
    Accredited Since:
    25/3/2024
    Type of Entity:
    Corporation
    Number of Employees:
    2
    Alternate Business Name
    • 1405659-1 Alberta Corp
    • Itchy and Scratchy Insulation Inc
    • Lalonde Home and Design Centre
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    9:00 AM - 5:00 PM
    Su:
    9:00 AM - 5:00 PM
    Business Management
    • Daniel Lalonde, President
    Contact Information

    Principal

    • Daniel Lalonde, President

    Customer Contact

    • Daniel Lalonde, President
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    28/03/2022

    Complaint Type:
    Order Issues
    Status:
    Answered
    We gave contractor ****** certified cheque of $16000.00 on April 05, 2021 upon promising us a beautiful kitchen. We wanted to make our kitchen an open concept and more cabinets on the other side so he gave us a quote of 32000.00 including the counter and new sinks for 2 washrooms upstairs. ****** asked us to pay him 50% up front to order custom cabinets and counters and other things that he needed.We waited many months and he said delay is because of covid. Finally he told me after asking him many times that he is starting work in oct first week. He showed up 2nd week and did demolition of one dry wall and pantry and took off all existing cabinets leaving couple temporary/ shaky counters for me to cook for the time being. After Feb 2021 end he demanded more money in order for him to go pick up our Cabinets from his supplier which according to him is in Emomton. We refused to pay him anymore until we seen our kitchen delivered to us at least. That's also stated in his contract that he had made for us. He didn't provide me any copy of it but luckily I took a picture of it's last page where we all had signed.According to his contract we are to pay him more 25% upon delivery of cabinets and counters. He said his supplier need him to pay remaining balance for cabinets. We had paid him for all this in advnce 50%. When in other usual cases contracters gets paid after job is done. We agreed to him not knowing his real intentions. Now upon my inquiries about him of his work license I am learning that his contractor license was never valid when he signed with us last year or nor it is now. I was told by Service Alberta & municipality that he never had one. So then I had emailed him to cancel our contract with him after he denied about his license. I urge to get my refund from this guy let alone my mental state from last one year trying to deal with him and cooking in broken kitchen. That's minim I can expect $16000.00 so that I can hire someone else to complete our kitchen.
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    Customer Reviews

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