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Find a Location

Bellissima Fashions has 1 locations, listed below.

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    Business ProfileforBellissima Fashions

    Womens Clothing

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2984-8882 170 St NW, Edmonton, AB T5T 3J7
    BBB File Opened:
    8/4/2003
    Number of Employees:
    1
    Alternate Business Name
    • Serena Fashions Alberta Ltd
    Business Management
    • Geoff Matthews
    Contact Information

    Principal

    • Geoff Matthews

    Customer Contact

    • Geoff Matthews

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    Most Recent Customer Review

    Shauna C.

    1 star

    26/02/2023

    BUYER BEWARE!I was gifted a sweater from the Southgate Store for Christmas and was advised they would not return or exchange the item even though I had the original receipt, gift receipt, bag and tags on the item. I am appalled at the return policy, giving someone 14 days to return an item, especially one purchased as a Christmas gift, is outrageous! I must say I am extremely disappointed with their return policy...not even a store credit was offered. I will be no longer shopping at their stores because of this. They need to get with the times... there are so many more stores that have beautiful products that offer up to 3 months return/credit with receipt and tags.

    Bellissima Fashions Response

    10/03/2023

    It is unfortunate that you feel this way. Our holiday return policy was widely published on numerous platforms: "Any items purchased as a gift from November 1, 2022 to December 24, 2022 could be returned up to and including January 9, 2023. " Our Holiday Return Policy was :- On the website daily and in our FAQs. - In Newsletters - which was published daily to all subscribers.- In Stores and had signage in dressing rooms and at the point of sale counter - Explained in Leaflets that were stapled to gift receipts and given out to every customer - reflected on all social media channels If the gift was purchased on or before Nov 1, the holiday return policy was not active. However our store teams were instructed to accept the return up to and including January 9 (a full 16 days after Christmas). While there may be other businesses that offer a longer return windows we feel that ours is largely consistent with the Fashion Industry and we have gone to considerable lengths to ensure it is widely understood.

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