Business ProfileforArrkann Trailer & RV Centre Ltd

I purchased a brand new 5th wheel RV from Arrkann RV in Edmonton on September 12, 2017, taking possession on September 23, 2017. This unit came with many manufacturer warranties including a 5 year warranty on the front cap. This warranty should be in effect until September 23, 2022. In March 2022 I noticed that the paint was quite rapidly peeling off of the front cap. I then contacted a Arrkann RV rep who stated if the unit had this 5 year warranty the repair would be covered. I then supplied detailed photos of the problem to Arrkann. They then sent a estimate for the repair to the Sanibel warranty rep who then denied the claim stating the warranty had started from the date the unit was manufactured June 16, 2016. That is absolutely ridiculous, any new product warranty does not start until the item is sold to the consumer. I have tried to get Arrkann RV to get this warranty honored being told by them they could no longer help. It was up to me to dispute this with Forest River. I have attempted this with Forest River with no success. I will attach all related documents to hopefully get a resolution to get the warranty honored and get the required repair. Thankyou for your attention to this matter ******* **** ************** *** ********