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Find a Location

Gateway Toyota has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforGateway Toyota

    New Car Dealers

    At-a-glance

    Customer Reviews

    3.4/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    2020 103A Street SW, Edmonton, AB T6W 2P6
    BBB File Opened:
    24/11/1977
    Years in Business:
    21
    Business Started:
    1/1/2003
    Business Incorporated:
    15/9/2003
    Type of Entity:
    Corporation
    Number of Employees:
    120
    Alternate Business Name
    • Gateway Toyota
    Business Management
    • Neal Gratton, Owner
    Contact Information

    Principal

    • Neal Gratton, Owner

    Customer Contact

    • Neal Gratton, Owner
    Additional Contact Information

    Fax Numbers

    • (780) 439-3030
      Primary Fax

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    28/06/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I was buying a car venza toyota I made a request through autotrader. Gateway total Called me next day Happy to sell. Once he knew I'm from bc the answer from the dealer ship , sorry we dont sell to British Columbian we only sell only to Albertan residents due to high demand . I'm Canadian I'm.Canada resident That a big insult not to me but to Canada .
    Read More

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Manoucher F

    5 stars

    07/04/2024

    I just a few days ago purchased a Toyota ****** from Toyota Gateway and wanted to add my experience at Gateway dealing with sales team ,specifically *****************************, sales man. ******** provided me a magnificent and professional technical information that led me to take my purchase decision.******** politeness and friendly manar is very appreciated.************

    Local BBB

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