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Business Profile

Furniture Stores

Aaron’s Canada, ULC d/b/a Aaron’s

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:19/07/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have been making payments of $51.00 per month to the dresser to Aarons and I'm not sure how many payments I have with them however I believe this is a 2 year contract with them however **** the ******* ******* have been very rude and stressing me out about my husband making comments about me being upset when he got his staff called me around 2:01pm on Tuesday July, 2023 asking about my husband payments when I asked Why they called me when I have nothing to do with his account so He said Have a great day then the I called 2:34pm letting **** the ******* ******* know that he can get ****** **** Dad number instead of calling me, He wrote that down and then told me he wasn't going share that with my husband. **** have complaints said about him not being very cooperating and yelling at customers like he did with me on the review. I only asked him politely not to stress me out and if I was to return the dresser if I can get my money back and he was very unprofessional on the phone told him he needs to stop continuing yelling and being a bully. I have voiced my feedback to *********************** however no response from them. This is not the first time I have experience this with the ******* ******* that can't take feedback very well.

Aaron’s Canada, ULC d/b/a Aaron’s is NOT a BBB Accredited Business.

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