About
Important information
- Additional Info:At TRILLA LTD., we're committed to transforming your kitchen and bathroom spaces with integrity, quality, and transparency. We proudly serve Edmonton, St. Albert, Sherwood Park, and surrounding communities, focusing on client satisfaction and delivering lasting results.Our team works with high-quality materials and industry best practices, ensuring a remodel that exceeds your expectations. We are fully licensed and insured for your peace of mind and protection.We pride ourselves on our attention to detail and open communication at every stage of the project. Choosing TRILLA LTD. means partnering with professionals who value your investment and are dedicated to bringing your home vision to life.
Overview
BBB Accreditation & Rating
About This Business
BBB Accredited Since: 24/6/2025
Years in Business: 6
Products and Services
Photos and Videos
Business Details
- Local BBB:
- BBB Alberta and East Kootenay
- BBB File Opened:
- 16/6/2025
- Business Started:
- 15/10/2019
- Business Incorporated:
- 15/10/2019
- Type of Entity:
- Private Limited Company by Shares (LTD)
- Business Management:
- Jose Trilla Marimon, Owner
- Ines Trilla, Front Office Manager
Additional Contact Information
- Principal Contacts
- Jose Trilla Marimon, Owner
- Customer Contacts
- Jose Trilla Marimon, Owner
- Additional Email Addresses
- Primary: Email this Business
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Additional Information
- Payment methods
- TRILLA LTD. strives to make the payment process as convenient as possible for your kitchen and bathroom remodeling project. We accept a variety of secure payment methods, including all major credit cards (Visa, MasterCard, American Express), debit cards, e-transfers for quick and easy transactions, and direct bank transfers. Our project proposals include a clear and transparent payment schedule, typically involving an initial deposit, progress payments, and a final payment upon project completion and client satisfaction. All payment terms are discussed and agreed upon before any work begins.
- Refund and Exchange Policy
Given the custom nature of our projects and the investment in bespoke materials and labor, our policy focuses on guaranteeing the quality of our work and effectively addressing any concerns.
Workmanship Warranty: We offer a warranty on the workmanship for all our remodel projects. Should any issue arise directly related to our installation or the quality of our work within an agreed period (specific details will be provided in your project contract), we commit to correcting it at no additional cost to you.
Project Change Management: We understand that clients may wish to make changes during a project. All client-requested changes after the initial design approval will be discussed and documented via a formal "change order." This will include any adjustments to cost, materials, and timeline, and will require your written approval before execution. No changes will be implemented unless mutually agreed upon and documented.
Materials: Specific materials and products used in your project are typically covered by the manufacturer's warranties. We are happy to assist you in understanding these warranties if needed.
Dispute Resolution: In the unlikely event that a dispute arises, we are committed to working closely with our clients to find a fair and satisfactory resolution. Our goal is always to address any concerns professionally and promptly to ensure a positive outcome.
Our objective is to build lasting relationships with our clients based on trust, transparency, and exceptional service quality. For any specific questions regarding your project, we invite you to review the detailed terms and conditions in your service agreement with TRILLA LTD.
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