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            Business ProfileClean & Simple Professional Cleaning

            Cleaning Services
            BBB accredited business

            Contact Information

            Edmonton, AB T6X 0X6

            Visit Website
            (780) 221-7032

            Business hours

            9:00 AM - 6:00 PM
            Business Hours
            9:00 AM - 6:00 PM
            9:00 AM - 6:00 PM
            9:00 AM - 6:00 PM
            9:00 AM - 6:00 PM
            9:00 AM - 6:00 PM
            By Appt. Only
            By Appt. Only

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            4.36/5

            Average of 14 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 14/6/2021

            Years in Business: 6

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Clean and Simple Professional Cleaning is a locally owned and operated Edmonton cleaning company. They specialize in house cleaning with environmentally friendly cleaning products. They offer a wide range of cleaning services from thorough deep cleans to regularly scheduled cleanings. Clean and Simple Professional Cleaning also specializes in post-construction and post-renovation cleaning as well as move in/move out cleaning.

            Business Details

            Location of This Business
            Edmonton, AB T6X 0X6
            BBB File Opened:
            20/9/2019
            Years in Business:
            6
            Business Started:
            27/2/2018
            Accredited Since:
            14/6/2021
            Type of Entity:
            Sole Proprietorship
            Number of Employees:
            1
            Hours of Operation

            Primary

            M:
            9:00 AM - 6:00 PM
            T:
            9:00 AM - 6:00 PM
            W:
            9:00 AM - 6:00 PM
            Th:
            9:00 AM - 6:00 PM
            F:
            9:00 AM - 6:00 PM
            Sa:
            By Appt. Only
            Su:
            By Appt. Only
            Business Management
            • Angela Williams, Owner
            Contact Information

            Principal

            • Angela Williams, Owner

            Customer Contact

            • Angela Williams, Owner
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Cleaning services

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            23/07/2021

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            June 2-3 2021 Hired Clean and simple to do a deep clear of the house - was provided a cost and list of services to be provided via email (no contracts signed though) Cleaner arrived both days - after 2 full days work was not completed (as per the provided email) and items were damaged around the house Informed owner - they sent same cleaner back at a date that was not convenient and we had to change OUR schedule to accommodate - cleaner was late by 2.5 H on this makeup day and was only able to be there for 1.5 H - work still did not get done No further follow up from business other then review response stating we were not understanding Paid $630 for a full home deep clean - now left with issues including a broken window, paint scrubbed off walls, missing or damaged plants and damaged recipe books. In addition staff were unprofessional and did not take responsibility for not completing the job in the first place. Looking for partial refund - paid for work that was not completed.
            Read More

            Customer Reviews

            14 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Amanda D

            27/07/2023

            ***** and her team are amazing. They pay attention to details in the most important places like the bathrooms and kitchen. I love coming home after work and the house is sparkling and organized. Dates and times are always coordinated in advance, which can be tricky with my husbands shift work. You can tell they truly appreciate their clients and its not just a hurry-and-get-it-done kind of company. I definitely recommend them.

            Clean & Simple Professional Cleaning Response

            28/07/2023

            Thanks ****** for the feedback! We love helping you and your family out and we can always accommodate your busy schedules!
            Read 13 More Customer Reviews

            Local BBB

            BBB Canada's Northern Capital Regions and Quebec

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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