Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Auto Service Contract Companies

SmartProgram Inc.

About

About This Business

Pre-Paid Service Agreements to New-Car Franchised Auto Dealerships

BBB Accredited Since: 17/1/2022

Years in Business: 17

Products and Services

Smart Care
Ceramx All Window Protection
Ceramx Exterior Protection
Ceramx Interior Protection
Tire & Rim
Key Fob
Anti-Theft
Catalytic Converter Anti-Theft

Business Details

BBB File Opened:
31/10/2011
Business Started:
1/9/2008
Business Incorporated:
1/9/2008
Type of Entity:
Corporation
Alternate Names:
SmartProgram Inc.
The Smart Program
Business Management:
Lisa Wedman, Office Manager
Tamarys Godoy, Marketing Manager
Jerrod Lucas, President

Additional Contact Information

Principal Contacts
Jerrod Lucas, President
Customer Contacts
Lisa Wedman, Office Manager
Tamarys Godoy, Marketing Manager
Additional Email Addresses
Technical Support: Email this Business
Customer Service: Email this Business

Additional Information

Latest Reviews

  • zaine s

    "terrible program on the windshield replacement program insurance, it is a defiant money grab and a way of gouging the consumer phoned about getting my windshield replaced, it has to be bigger than a loonie and it doesn't matter if its directly your sight line, got it filled shrunk a bit but its still there distracting me, so had to divert to my sgi auto pac glass coverage with a higher deductible, stay away from the windshield replacement coverage on new vehicle's its a simple money grab."

  • Craig G

    "First off North ************ lied to us about the glass coverage and we only found out after we tried to make a claim that they lied. Now about the smart program, took over a week just to get an approval to have ours replaced, then they tell us we have to pay for the Ceramx coating that was put on the original winshield to prevet chips and scratches." ... Read full review

  • Nick M

    "The list of exclusions for this so called insurance policy is misleading.I have a 2019 Ram truck." ... Read full review

View all Reviews

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.