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Average of 122 Customer Reviews
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Review fromCarrie H
Date: 30/07/2022
5 starsCarrie H
Date: 30/07/2022
***** from Ecoline was very professional and helpful, provided me with the best service. Hes been very patient with me on finding the best financial plan for my project. Im looking forward to the windows!!!
Ecoline Windows Calgary
Date: 05/10/2022
Thank you very much for your positive review. It is always a pleasure to read good things about our staff. Please keep in mind, we also offer a referral incentive in the event you decide to recommend us to friends or neighbours.Review fromEileen E
Date: 29/07/2022
1 starEileen E
Date: 29/07/2022
Ecoline windows ** somehow missed the fact that I am hard of hearing despite telling them that I can't hear well on the phone and to text me instead. They did email me in regards to installation procedures yet they did NOT INFORM me of the exact day either by email or by text. I came home from an errand seeing three men waiting with no warning. If I had known ahead of time, I would have secured my cats properly in a room so they wouldn't interfere with the windows and sliding door installation. It was about the safety of my cats. So yes, one of my cats got hurt and had to go through emergency surgery the same day. I am aware of no proof of how the accident occurred yet at least I want an acknowledgement rather than being ignored. I emailed my concerns and tried to leave a message. No response so far.Ecoline Windows Calgary
Date: 05/10/2022
We can see that an email was sent to you on July 14th (5 days before your installation), and is stated both the date and the time. This is the first paragraph of that email: "This email is to confirm that Ecoline Windows will be coming out to install your order on Tuesday July 19, 2022, Installers will arrive between 09:00am and 11:00am."
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