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Business Profile

Vending Machines

24HR Express Vending

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Vending Machines.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:19/08/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I agreed to buy * vending machines from them. I was redirected to them by BeTheBoss websites. I was told that I will be paying for * machines and will get * free. In fact, the total cost for all * machines were still slightly above the market. They told me that they will place an order overseas and asked me to deposit $REMOVED. Based on their Purchase Order, they will bear all cost of shipping and deliver to a designated location, install and setup for free. I deposited $REMOVEDon July REMOVED, 2025 The next day they called me and said the order is placed and the machines will arrive soon. After * days they sent me a picture of * machines sitting on the floor of a warehouse. Earlier, I asked for the brand and manufacturer, they said it's Custom made in an Asian country. I trusted. Two days later, they called me to pay the balance about REMOVED. I asked for a contract, warranty and equipment info. They sent me the picture of the REMOVEDwhich was signed by me. They signed on the buyer space beside me and not on the seller place of signature, saying the DocuSign is not working. At this point, it looked suspicious to me. So I decided to dig deep into the company and the employees profile. I was dealing with REMOVEDas VP global sales and REMOVEDas area specialist. I was shocked to read an article in WordPress How the two are REMOVEDbuyers The article was published in Nov 2023 title CRAIGATKINSONSCAM These two individuals REMOVEDand REMOVEDare involved in REMOVEDbuyers from different companies called Snack * Health, North Star Vending, REMOVEDmarketing etc, with numerous complaints and law suites So I set out some conditions to go ahead with the purchase like final payment on delivery after verification of machine info, warranty and operational test. Our process started mostly on phone conversation. After setting up conditions in my email They kept silent and gave no response after more than * weeks. I sent couple of emails, no response.They pocketed my REMOVED

24HR Express Vending is NOT a BBB Accredited Business.

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