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Find a Location

Calgary Car Centre has 1 locations, listed below.

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    Business ProfileforCalgary Car Centre

    Used Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    1234 9 Ave SE, Calgary, AB T2G 0T1
    BBB File Opened:
    12/12/2018
    Years in Business:
    5
    Business Started:
    20/6/2018
    Business Incorporated:
    20/6/2018
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Calgary Car Centre Inc.
    Business Management
    • Adam Bernard, General Manager
    • Kiran Sthankiya, Owner
    • Afshin Devani, Owner
    Contact Information

    Principal

    • Adam Bernard, General Manager

    Customer Contact

    • Kiran Sthankiya, Owner
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/10/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    The only note I received was the car was in on the 27 with a pick-up time of two days.Good morning, *****, we messaged you on Wednesday but never got a response back from you, we weren't sure if you were out of town etc. I apologize for not reaching out a second time between then. Without hearing from you, we didn't know when you wanted to pick up, you also initially said you were in no rush to receive the vehicle. The vehicle has landed in Calgary and getting the out-of-province inspection done. We cannot cancel the deal at this point and for the delay, I would like to give you a $300 gas card for the inconvenience.You stated the car was in Calgary, getting cleaned and the inspection done. At no time did you tell me the car was ready. Stating you did not hear from me.. To assume anything other then telling me the car is ready, let us know when you can pick it up. I could understand if you contacted me and told me the car was ready. You did not do that. As you have not fulfilled you end and I do not have the vehicle but you have my money. You are right, the out-of-province inspection is not done, we are behind which is our fault and I apologize again for not reaching out in between the message on Wednesday. That is why I will be giving you the gas card as it was our mistake So, you have not fulfilled you side. Your staffing issue is not my problem.We will let you know as soon as it is ready for pick-up, we apologize again for the delay.You are kidding. Yes, I know it needed inspection. You did not bother to tell me it needed repair. You seem to think that you have done nothing wrong yet you failed to inform me you were selling a broken vehicle and in fact lead me to believe it would be ready for pick up after you cleaned it and do the inspection. Then you decided to not contact me and tell me it failed the inspection. There is more to the conversation no space.I am mute all my communication is text or email.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Carrie G

    1 star

    16/12/2022

    Calgary Car Centre is selling warranties for vehicles that are not honored when something seriously goes wrong with your vehicle. They will not respond to phone calls, emails to help with the situation. As long as they have taken the money out of your pocket you are no longer of value to them once you drive off their lot.

    Local BBB

    BBB Serving Southern Alberta and East Kootenay

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