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Online Auctions

Graham Auctions
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1

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Review Details

  • Wajeeh H

    Date: 22/02/2024

    I purchased a 2014 ****** Pathfinder from Graham Auction for $14,400. The description provided did not indicate any major issues with the truck, so I proceeded with the purchase, trusting that the vehicle was in good condition. However, upon driving the truck, I noticed a noisy sound coming from the left side of the front end. I promptly scheduled an appointment with a Nissan dealership to have the truck inspected. The dealership informed me that the truck had significant transmission and transfer case issues, which had already been reported by the previous owner. Concerned, I contacted Graham Auction via phone and visited their premises later. At Graham Auction, I was informed that they had already issued the cheque to the seller and could no longer assist me. I expressed my dissatisfaction, questioning how they could sell a truck with major transmission and transfer case issues without prior inspection. I emphasized the importance of business ethics and procedures in conducting auctions worth thousands of dollars. They assured me they were communicating with the seller to find a resolution. After two weeks, Graham Auction proposed a resolution with the seller, offering me only $1,500 in compensation. Feeling helpless, I accepted the offer and sought the assistance of a transmission specialist mechanic. The mechanic replaced the noisy transfer case for $3,500 plus GST. However, they discovered that the truck's transmissions were beyond repair, necessitating a further $9,000 for replacement. In total, the truck has cost me $27,000, far exceeding its actual value of no more than $15,000. I am sharing my experience to raise awareness and prevent others from falling victim to such *****. I urge Graham Auction to review their business model and implement thorough inspections to identify major issues before auctioning vehicles. No business should profit at the expense of others' hardships.

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