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Find a Location

Calgary Hyundai has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforCalgary Hyundai

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    1920 23 St NE, Calgary, AB T2E 8N3
    BBB File Opened:
    30/9/1991
    Years in Business:
    33
    Business Started:
    1/6/1990
    Business Management
    • Lief Sorensen, Dealer Principal
    Contact Information

    Principal

    • Lief Sorensen, Dealer Principal

    Customer Contact

    • Lief Sorensen, Dealer Principal
    Additional Contact Information

    Fax Numbers

    • (403) 250-9430
      Primary Fax

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    18/07/2023

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    Only **** characters are allowed so I will try to be verh brief.On ** ** **** we went to Hyundai ****** to buy a care. They did not had it at the time so we agreed on price signed a deal and gave them deposit. And I was advised that the they are receiving inventory in Mid July and In August.I never received any confirmation ao I gave them a visit and the sales person pulled our file with all the paper work that we had signed. I was adviswd that they have the car and they just received some new car and the sales person pulled the car and parked right infront of the door. We were ready to get the financing done when the manager named ***************** came out abd advised that if we want to buy this car we have to buy **** dollars of add ons on top. This is a car with an MSRP from hyundai ****** listed as ***** and i was okay pay the tax and dealership fee on top of the ***** BUT TO MY SURPRISE i was told either we buy add ons ( not required by law) or they are going to decline the sale. As far as I know if I am buying a car I have the right to decide what add ons go on my car but I was being forced to pay extra for add ons that I didn't want.We had already agreed on pricing and were just waiting for car to arive but when it arrived they are asking us to pay alnkst **** dollars more than the retail price advertised ***** was very rude and said either you buy extra add ons or you wait 4 more months. I advise we already paid deposit and was only waiting because there was nothing available and now that it is available i am forced to buy **** dollars of add ons. We walked out at that point as it was very frustrating *** ** *** ****** ********* *** ** **** ** ********** ** ****** ********* ** *** ****** *** ** ******* ** ** *** *** ***** **** ** ***** ****
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Cassandra P

    1 star

    22/07/2022

    DO NOT purchase a vehicle from Calgary Hyundai. My personal experience dealing with ***** ***** *** ***** was horrible. They were unprofessional and made many mistakes and refuse to return my calls which judging by other reviews thats common for them. I would NOT recommend Calgary Hyundai. There are much more professional and friendly dealerships which wont waste your time and money.

    Local BBB

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