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          Personal Movers has 1 locations, listed below.

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            Business ProfileforPersonal Movers

            Moving Companies
            BBB accredited business

            Additional business information

            Additional Info:

            Personal Movers Calgary is the answer to your moving needs in Calgary and surrounding areas.

            Our Calgary movers are professionally trained and fully equipped to make any kind of moving job within Calgary, surrounding areas, and beyond, no matter how big or small your move is. At Personal Movers Calgary we guarantee that you will have a pleasant and enjoyable moving day, as our teams are prepared to take the utmost care of your belongings.

            See all additional business information

            At-a-glance

            Customer Reviews

            4.14/5stars

            Average of 14 Customer Reviews

            Customer Complaints

            5 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 19/3/2019

            Years in Business: 7

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Business Details

            BBB File Opened:
            1/3/2017
            Years in Business:
            7
            Business Started:
            28/6/2016
            Accredited Since:
            19/3/2019
            Type of Entity:
            Corporation
            Hours of Operation

            Primary

            M:
            8:00 AM - 8:00 PM
            T:
            8:00 AM - 8:00 PM
            W:
            8:00 AM - 8:00 PM
            Th:
            8:00 AM - 8:00 PM
            F:
            8:00 AM - 8:00 PM
            Sa:
            8:00 AM - 8:00 PM
            Su:
            10:00 AM - 5:00 PM
            Business Management
            • Alfred Fernandez, Customer Care Supervisor
            Contact Information

            Principal

            • Alfred Fernandez, Customer Care Supervisor

            Customer Contact

            • Alfred Fernandez, Customer Care Supervisor
            Additional Contact Information

            Website Addresses

            Industry Tip

            BBB Tip: Hiring a mover

            Customer Complaints

            5 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            14/10/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            -Movers Aug 13th -Paid $1950 , Quote was $1350 -I spent almost an hour on the phone with Personal movers prior to booking as I was looking for Professional movers who would care for my belongings. My main focus was keeping my belongings in good condition. I suggested a 4th mover and a bigger truck as I wanted to ensure nothing got ruined and he said that wouldn't be necessary. He committed that they would wrap everything, that they hire only the best movers "not teenagers off the street", that they have a perfect track record with no damages. -Several of my items were damaged in the move including : A light fixture, a bar chair, a mirrored cabinet, my sofa, my door jamb and walls with 20+ dings. Mostly all do to negligence and were completely avoidable. -I was told the items would be repaired, then they changed their minds and have stopped responding to my emails completely.
            Read More

            Customer Reviews

            14 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Penny H

            26/11/2023

            Worst movers I have ever hired. Gave one star because they did not give me the option for none. From a smaller, 2 bed house, not a big move and not a lot of furniture they managed to break a stand up mirror, a desk, an office chair, a picture and messed up 2 reclining couches as the guys were clueless in reassembling these. They were constantly on the phone to colleagues to get advice on putting these dismantled couches together, asked my contractor for tools to help fix them when things went wrong and then their supervisor denied any wrongdoing and tried to pass blame onto me. Unreal business ethics. Would never use them nor recommend them to anyone.

            Local BBB

            BBB Serving Southern Alberta and East Kootenay

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