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Business Profile

Monuments

First Call Monuments

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

3

Average of 1 Customer Review

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Review Details

  • Tom B

    Date: 19/11/2024

    Tom B

    Date: 19/11/2024

    Job was done OK, nothing special. Price was good. The only thing was I was quoted 6 weeks delivery and it took 6 months. If you are under time constraints as I was dont use these guys.

    First Call Monuments

    Date: 20/11/2024

    Thank you for your review I am however confused with your expectations of 6 weeks from purchase, perhaps you are thinking 6 weeks from us receiving the product. I have looked over your contract and design proof and see that you ordered Black flat markers that are not the usual size that we keep in inventory and need to be brought in from overseas. Importing granite takes 90 to 150 days from the date of signed design proof and this is clearly written on your invoice. You signed your design proof on May the 15th and the granite was ordered. Your granite was received and put into a production queue in September and the product was installed 1st week of November which is pretty close to the 6 weeks you mentioned. As for the job being OK, nothing special we only followed your direction of lettering with no design. If you have concerns please reach out to us as we are always available to assist you.Regards Team First Call

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