Business ProfileforMagsconnect

My issue is with MagsConnect. I purchased a *************** subscription with them Feb **, 2023. I received my first copy of the magazine on May **, 2023. The magazine has been very sporadic in arriving - missing copies. I called/emailed MagsConnect a number of times and there was no response. Can't believe the customer service of this company - a company that is happy to take your money for a subscription ($******) and then proceed to not answer your inquiries re: missing copies etc. This past January I wrote a review on this site re: 7 issues that I had not received between December 2023 and the end of January ****. These do not include the many that are missing prior. MagsConnect reached out to me with this email:We have applied a partial refund for the following subscription, as you have indicated there have been missing copies:Reference #MagazineDelivered ToDateRefund Amount ***************************** *** ******************** I have since sent them further emails re: will this amount be put back on my initial credit card used for payment. No word back (surprise, surprise). Unbelievable. I have received no copies of my *************** since then. Where are they? I believe they still owe me a number of copies that will run till May ****. And where is my refund?????As I continue to miss issues, I would appreciate an additional refund per magazine missed. Once my contract is done, so is my time with MagsConnect!!!