About

Local BBB:

BBB Alberta and East Kootenay

BBB File Opened:

10/4/2003

Business Started:

1/11/1998

Business Incorporated:

1/11/1998

Type of Entity:

Corporation

Alternate Names:

310LOCK and Tackcess

Complete Security Hardware

Business Management:

Lee Alderman, Owner

Coreena Kessler, Dispatcher

Sandra Alderman, President

Licensing information

Additional Information

Refund and Exchange Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). The purchaser is responsible for cost of the return shipping cost otherwise.
All returned merchandise must be in resalable condition
The product must be free from scratches and/or defects
The product must not have been installed
You must have the original packaging for the item
There cannot be any writing on the packaging for the item
Product was returned by carrier because shipping information was incorrectly entered by purchaser 
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We "only" ship to virtually any address in Canada. Note that there are restrictions on some products. Certain rural areas may have a surcharge & you will be contacted if you fall into this catagory. If inside delivery for safes over 125lbs is required, please call us or use below send message feature for an estimate.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Business Categories

Locksmith, Security Cameras, Security System Monitors, Access Control Systems, Intercom Systems, Safes