Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          Handyman Connection has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforHandyman Connection

            Home Improvement
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 1/5/1997

            Years in Business: 27

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            You can trust the experienced handymen at Handyman Connection to refresh, repair or remodel your home. Whatever your project, we'll make sure it's done right.
            We guarantee it.

            Business Details

            BBB File Opened:
            5/5/1997
            Years in Business:
            27
            Business Started:
            18/3/1997
            Business Started Locally:
            1/5/1997
            Business Incorporated:
            18/3/1997
            Accredited Since:
            1/5/1997
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Hours of Operation

            Primary

            M:
            8:00 AM - 4:30 PM
            T:
            8:00 AM - 4:30 PM
            W:
            8:00 AM - 4:30 PM
            Th:
            8:00 AM - 4:30 PM
            F:
            8:00 AM - 4:30 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Alex Campbell, General Manager
            • Christina Campbell, Office Manager
            Contact Information

            Principal

            • Alex Campbell, General Manager

            Customer Contact

            • Alex Campbell, General Manager
            Additional Contact Information

            Fax Numbers

            • (403) 250-3210
              Primary Fax

            Industry Tip

            BBB Tip: How to make your next home improvement project a success

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            31/05/2023

            Complaint Type:
            Billing/Collection Issues
            Status:
            Resolved
            Handyman Connection quoted to do the following for $******* (materials excluded)1. Remove existing caulk and clean out mold. Recaulk. Wall Tiles don't appear to reach floor tiles creating a larger than normal gap to re-caulk.2. Install towel bar.3. Paint entire ensuite bath includes door, casing and window casing. Satin finish on walls,semi gloss for casing and door. Client has paint colour. "Silver Drop"4. Master bedroom. 12x12 sq ft. Paint 3 walls (now purple). Prep any nicks. May require primer coat. Paint colour same as bath. Light over dark.Window and door casings paint semi-gloss.Paint entire ceiling same as walls. Eggshell.*** Room quite crowded with furniture. Need to move and/or cover.5. Lower floor half bath. Remove toilet and replace wax seal. Reinstall toilet.6. Lower hallway / back entry. 16 feet x 40 inch.Paint walls and 6 doors and casing. Paint to bottom of short flight of stairs.7. Replace mandoor to garage. Now has 1 3/8 door.Need to install fire rated door prehung. May require modification of threshold.8. Garage. Wall damage at base, 10 inch up. Clean out damage and replace with moisture resistant material. Paint wall.9. Brick at front of house needs removal and replacement. At grade.#7: contractor glued and screwed the door and painted it instead of replacing it - I agreed but said the quote would need to be adjusted significantly.#8: Contractor said he didn't have the expertise so he wouldn't do it.#9: Contractor said he didn't have the expertise so he wouldn't do it.Despite the fact that three major items were not done, Handyman Connection only took $****** off the invoice. This is ridiculous. I have told them I will get a quote to get items ******* done and they can take that amount off the invoice. In addition, I would accept $****** off for the door (and threshold) replacement that was simply glued and screwed. They are demanding payment.
            Read More

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Trevor P

            18/11/2022

            I booked a visit for the end of the work day and had to rush home and leave work undone for later. No one showed up and there was no communication. After contacting the company I received an apology and an offer to rebook. Same result. This time I received an apology and an explanation that they had a scheduling difficulty. I cannot recommend this company as they do not respect the time and effort customers make to facilitate work.

            Local BBB

            BBB Serving Southern Alberta and East Kootenay

            BBB Reports On

            BBB reports on known marketplace practices.

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.