About

Local BBB:

BBB Alberta and East Kootenay

BBB File Opened:

11/2/1994

Business Started:

29/12/1975

Business Incorporated:

29/12/1975

Type of Entity:

Corporation

Alternate Names:

Lifeform Chairs

LF Gaming

Business Management:

Mrs. Sonja Schneider, President/Co-Owner

John Mortensen, Co-Owner

Licensing information

Additional Information

Refund and Exchange Policy

RETURN FAQ’S
I’ve changed my mind about my purchase and want to cancel my order, what do I do?
If your order has not yet entered production, we may be able to offer you a full refund on your purchase.  Please contact LIFEFORM Customer Service at 800.661.8568 immediately to determine if this is possible.  Unfortunately, if your order has already entered production a 50% restocking fee must be applied.  A restocking fee is necessary because all LIFEFORM products are made to order, therefore each one is unique and cannot be re-used for another customer.
My new chair just arrived and I’m not sure I want to keep it.  What do I need to do?
We are extremely sorry that our product didn’t meet your expectations.  As soon as you have made the decision to return your chair, please give us a call at 800.661.8568.  A restocking fee will apply.  We will provide you with a Return Authorization (RA).  You will then be responsible for packaging the chair and shipping it back to us.  In order for your return to be valid, it must be processed within 30 days of receiving the product.  Please remember to use all original packaging materials and to include any accessories that came with the chair.  Items returned without an RA will be refused.
Any customer returning products consents to the following:
Customer should prominently display RA# on the shipping label of boxes containing the return product.
Customer is solely responsible for shipping any returned product to LIFEFORM.
Customer agrees to use only reputable carriers (such as Canada Post, USPS, UPS or FedEx) capable of providing tracking numbers and proof of delivery.
The customer is responsible for shipping charges back to LIFEFORM.
The customer should ensure that all returned products are 100% complete and will include original packaging material, manuals and other accessories provided by LIFEFORM.
If any component of the return product is missing, LIFEFORM’s Return Procedure will be breached and LIFEFORM will reject the entire return.
Original shipping fees (if applicable) are non-refundable. 
Can I expect a Re-Stocking fee, what is the amount?
All LIFEFORM products are made to order, therefore each one is unique and cannot be re-used for another customer.  If you choose to return your product a 50% restocking fee will be applied.
The shipping company is offering insurance, do I need this?
You are responsible for the safe return of our product.  While we don’t require that you pay for shipping insurance, please note that you will be liable if the product is lost or damaged.
When can I expect to see a refund for my return?
Once we receive your product and inspect it for any damage, you will receive a refund within ten business days.  Refunded amount will be the original purchase price less restocking fee.  Refunds will be processed using the same method of payment that was used for the original purchase.  For credit card orders, please allow 1-2 billing cycles for your credit to appear.

Business Categories

Furniture Designers, Furniture Stores, Furniture Manufacturers, Furniture Builders, Office Furniture, Office Furniture Manufacturers, Office Equipment, Computer Furniture, Furniture Pads, Office Ergonomics, Chairs, Chair Manufacturers, Office Equipment Manufacturers