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Business Profile

Engine Equipment

Extreme Engine Development Ltd.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Engine Equipment.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:19/06/2025

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On June *, 202*, I entrusted my rare **** Chevrolet ***** 4-bolt main engine, a high-nickel block from my **** Caprice (*M miles, flawless on propane), to ****** at Extreme Engine for inspection and potential rebuild for my **** ********* restoration. This engine, produced ********, is exceptionally rare and valued for its stock condition with original GM bearings and crankshaft. Our May *, 2024, agreement was to disassemble together, document parts, and estimate costs ($*00 for *-hour inspection, ** weeks if rebuilt). ****** breached this by dismissing joint inspection, performing unauthorized machining (oversized pistons, surfaced block, honed cylinders), and destroying its stock value. On October *, 202*, D&W Engine Builders found mismatched main caps, cracks, and damage, suggesting ****** switched my block. My original had four frost plugs and two block heaters; the returned block had six plugs and white paint traces. ****** ignored texts (June **July 2*, 202*), machined the block in days without consent, and didnt return block heaters. He sold me used pistons/rings in worn boxes, charged for unapproved rod removal, and gave no estimate despite three requests. On July *2, he claimed great condition but later admitted issues to *****, who denied being told. ******* claim of no other **** contradicts his behavior. I retrieved the block August *, 202*, paying $*****. In April 202*, ****** refused to refund pistons or find a buyer as promised. This caused $*****+ loss, halted my restoration, and inflicted emotional distress. I seek a refund, replacement block, and accountability for ******* actions.

    Customer Answer

    Date: 20/06/2025

    hi ***, i am not the best at navigation on my computor, when i add files and clip, sumthing goes wrong, i'm sure its my fault. hope you receive the parts list i sent with this reply. ***** really want to get envoled when they phoned me, said it's considered a bench repair and gave me sum great guidance. i have tried to upload the file i sent to them. don't think i can. the file i just uploaded shows the list ****** requested of me, i will stop here and try to proceed, regards *******

    Business Response

    Date: 03/07/2025

    See attached document.

    Customer Answer

    Date: 08/07/2025


    Complaint: ********

    I am rejecting this response because:

    Hi, thanks for your reply. I may need more than * days to respond as Im caught up with some life responsibilities. Ive read ******* reply, and my main task is to measure the replacement piston, I believe to be a stock factory piston. Ill follow up once I have more details. i appreciate the BBB helping me.

    Sincerely,

    ******* ****

    Customer Answer

    Date: 14/07/2025

    hi BBB, i reject ******** reply

    Sincerely *******








Extreme Engine Development Ltd. is NOT a BBB Accredited Business.

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