At-a-glance
Products & Services
Business Details
- Location of This Business
- 300 4838 Richard Road SW, Calgary, AB T3E 6L1
- BBB File Opened:
- 12/2/2018
- Years in Business:
- 7
- Business Started:
- 6/3/2017
- Business Incorporated:
- 6/3/2017
- Accredited Since:
- 21/8/2018
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Business Management
- Joe McBurney, Owner
- Contact Information
Principal
- Joe McBurney, Owner
Customer Contact
- Joe McBurney, Owner
Customer Complaints
0 Customer Complaints
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6 Customer Reviews
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Most Recent Customer Review
Kaylee M
19/04/2024
Obvi Inc. Response
22/04/2024
Regarding the refund, the policy wasnt paid in full at inception and was financed over 24 months. At the time of cancellation (April of 2024), any refund was due payable first to the finance company since you had 11 of the initial 24 payments remaining. Therefore a pro rata refund of $1,256.39 was paid to the finance company.While the policy was only purchased in April of 2023 and effective until April of 2028, the 119,000KM driven 33 months impacts the return premium as per Section XVI Paragraph 2 - the pro-rata method reflecting the greater of the days in force or the mileage elapsed based on the term of the Policy.Regarding the comments of what is covered and not covered, we had explained to you recently (February of 2024) the difference between a failure and vehicle maintenance - specifically: Failure will be deemed to have occurred when a covered part has worn beyond the manufacturers tolerances allowed for the particular vehicle at the odometer reading when the problem occurs. You had also inquired regarding the ** original warranty and how it would respond,here is the ** wording we shared: **** limited warranty covers any repair to correct a manufacturers defect in material or workmanship. Your leaking shocks/struts at the mileage and operating conditions reported are not a failure nor defect in material or workmanship.
Best Regards,
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