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  • Additional Info:

    Airdrie Moving Inc. specializes in residential and corporate moving. We are proud and honored to serve our customers in Airdrie, Alberta, and the surrounding areas.

    Our constant commitment to providing outstanding customer care and excellence in our service sets us apart and makes us the most excellent in the city. We want to continue doing that to ensure the satisfaction of our present clients and establish new relationships with prospective clients in the future.

    Our moving experts offer an unmatched combination of abilities, know-how, experience, and proficiency. They bring that whole package to each new move they work on, completing the satisfaction of our residential and corporate customers.

    With several decades of experience in the moving industry, we have successfully harnessed this wealth of knowledge for our benefit, offering unmatched advantages to our customers. Our moving professionals are well-equipped to handle many moving concerns and challenges, approaching even the most complex scenarios with calm confidence. Their extensive experience, having navigated and resolved countless problems, instills trust and reliability in every move we undertake.

     

    WHO WE ARE:

    Welcome to Airdrie Moving Inc., your dependable local moving partner serving Airdrie and its neighboring areas since 2013. With over 11 years of expertise in the moving industry, we stand out as one of the leading moving companies in Airdrie.

    Trust our professional and reliable team to handle all your moving needs, whether it's for your household contents or office items. At Airdrie Moving Inc., we prioritize making your move easy and swift, ensuring a stress-free experience from start to finish.





About This Business

At Airdrie Moving Inc., we are more than just a moving company – we're your dedicated partners in relocation. With years of experience serving the Airdrie community and surrounding areas, we have established ourselves as the top local choice for seamless and stress-free moves.


Our mission is simple: to provide our customers with unparalleled service and peace of mind during every step of their relocation journey. From packing and loading to transportation and unpacking, our team of highly trained professionals handles every aspect of the move with precision and care. With transparent pricing, clear communication, and a dedication to meeting deadlines, we ensure that every move is completed with the utmost professionalism and efficiency.

We are here to attend to all of your relocation needs.

Products and Services

Our services include:
1.Residential & Home-Office Move
2.Long Distance Move
3.Office & Corporate Move
4.Senior Move
5.Loading & Unloading Service
6.Packing & In-House Service

BBB Accredited Since: 3/1/2017

Years in Business: 13

Photos and Videos

Business Details

BBB File Opened:
16/5/2013
Business Started:
27/1/2012
Business Incorporated:
17/1/2014
Type of Entity:
Corporation
Related Businesses:
Olds Moving Ltd.
Business Management:
Cyril James, Owner/Operator

Additional Contact Information

Principal Contacts
Cyril James, Owner/Operator
Additional Phone Numbers
Other Phone: (587) 224-0052
Additional Email Addresses
Primary: Email this Business
Social Media
Instagram
Facebook

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Payment methods

Acceptable Forms of Payment:

1.Cash: For those who prefer the simplicity of cash transactions, we gladly accept cash payments for your move.


2. E-transfer payment - Offer a convenient, fast, and secure way to make payments.


3.Credit Card: Enjoy the ease of electronic payments with our credit card option. Swipe or insert your card for a secure and convenient transaction.


4.Pre-Approved Billing: To provide you with even more flexibility, Olds Moving Ltd. offers pre-approved billing options. Contact us to set up a pre-approved billing arrangement, streamlining the payment process for a hassle-free move.

Refund and Exchange Policy

Deposit Refund policy: 

The initial deposit reservation is fully refundable 100% anytime two days / 48 hours before the service booked date and time.
Cancellation within two days / 48 hours before the service scheduled date and time is deposit is nonrefundable.

Refund Policy: We are committed to promptly acknowledging and addressing claims, aiming to resolve them within 30 days from the filing date. To qualify for a refund, kindly report any concerns to our customer service within 5 days of completing your move. Refunds will be processed based on the specific circumstances and the nature of the concern.

Damaged or Lost Items: In the unlikely event of damaged or lost items during the move, please notify us immediately. We will work closely with you to assess the situation and determine suitable compensation or replacement as per our insurance coverage and the terms outlined in your agreement with us.

Initiating Refunds or Addressing Concerns: To initiate a refund or address any concerns, please reach out to our customer service at [email protected] or call us at 587-400-9500. Our dedicated team will guide you through the process and strive to find a resolution that meets your satisfaction.

Insurance Coverage: Airdrie Moving Inc. provides basic insurance coverage for household and office items during handling and transportation, with a release value of $4.00 per kg per item. However, this coverage does not extend to certain damages such as chips on pressboard and particleboard items, glass and mirror damages, or scratches on walls and hallways. For comprehensive protection, we encourage clients to secure additional liability/insurance coverage for their move.

Handling Dangerous Goods: Safety is our top priority. Please inform us if hazardous materials, dangerous goods, or unsafe items need to be transported. Our movers reserve the right to refuse the transport of such items to ensure the safety of all involved parties.

Liability and Client Involvement: We emphasize that liability cannot be attributed to damages caused by improper packing or wrapping by the client. If clients participate in the move, Airdrie Moving Inc. will not be held liable for damaged items or injuries sustained during the process.

Claims and Complaints: Any claims or complaints should be submitted in written correspondence within 15 days after the move or incident date. We are committed to promptly acknowledging and addressing claims, striving to resolve them within 30 days from the filing date.

Understanding and adhering to these Terms and Conditions ensures a smooth transition to your new destination. Our commitment to reliability, quality, and affordability sets us apart. At Airdrie Moving Inc., we go above and beyond to ensure your local moving experience is seamless and stress-free. Move with confidence, move with Airdrie Moving Inc.



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