Keep growing with BBB

Some programs are available at no cost to eligible BBB Accredited Businesses; others offer special pricing. Review each program’s details for current fees, eligibility, and access instructions.

Start with the program that interests you. Some offers require registration or a discount code; others are arranged through your local BBB. Contact your local BBB for assistance.

Participation depends on the program. Some learning opportunities are open to non-accredited businesses at standard pricing, while certain benefits are reserved for BBB Accredited Businesses. Check the program details before registering.

Team access depends on the program and its eligibility rules. Ask your local BBB or the program contact about employee participation, individual accounts, and any enrollment limits.

Availability and terms may differ by program and location. Contact your local BBB to confirm which learning opportunities and benefits are available to your business.

Some programs offer certificates or continuing education credit. Check the individual course or program details for requirements and any approvals. Webinar recordings and other resources may not offer either.

Certificates are awarded to individuals who successfully complete a course or certificate suite. They do not serve as a BBB endorsement for the individual or their organization, nor do they impact BBB Accreditation. BBB Accreditation is available to organizations that meet and uphold BBB’s Standards for Trust.

Reach out to your local BBB or drop an email to [email protected]. Mention the program you're interested in for a discount, and share your business name or a link to your BBB Business Profile to confirm your accreditation.

Yes, all BBB Learning prices are listed in US dollars.

BBB Learning powered by MindEdge purchases: The registration fee will only be refunded if less than 10% of the course or certificate has been completed. Your completion percentage can be viewed on the Course Progress page from within the course.  You must request a refund within seven days from the purchase date.  Email [email protected] and copy [email protected].

Sales Training powered by Sandler: Refunds are available only if no Sandler intellectual property (IP) has been accessed through live or asynchronous training. To qualify, requests must be made before the program start date, and the user's activity will be verified to ensure they have not logged into the Sandler LMS or accessed any IP. Refunds are issued as direct reimbursements and cannot be applied as credits. A refunded registration is considered canceled, with all associated fees returned to the original payment method.

Participants may request a cancellation at any time; however, cancellations do not guarantee a refund. Upon cancellation, the participant will be immediately removed from all Sandler programs and platforms. Refunds are only granted if no Sandler intellectual property (IP) has been accessed through live or asynchronous training, and verification will be conducted to confirm no material has been accessed. 

Sandler Systems reserves the right to reschedule training at any time as needed in the event of scheduling conflicts. 

Sandler Systems reserves the right to cancel or postpone training programs that do not meet the required minimum number of participants. In such cases, Sandler will contact registered participants directly to offer alternative scheduling options.